At a Glance
- Tasks: Lead a team to create a welcoming and safe hotel environment.
- Company: Join Premier Inn, a leader in hospitality with a focus on customer service.
- Benefits: Earn up to £13.66 per hour with guaranteed hours and great employee perks.
- Other info: Enjoy training opportunities and a supportive work environment.
- Why this job: Make a difference in guests' experiences while developing your career.
- Qualifications: Strong leadership skills and a passion for customer service.
The predicted salary is between 28500 - 28500 € per year.
Premier Inn is looking for a Duty Manager for their Ulverston location. This role involves leading a dedicated team to ensure a welcoming and safe hotel environment, while delivering outstanding customer service.
The position offers 24 guaranteed hours per week at a competitive pay rate of up to £13.66 per hour. You will receive training and have opportunities for career development within the company, along with various employee benefits.
Duty Manager — Ulverston Hotel Leadership (Guaranteed Hours) employer: Premier Inn
Premier Inn is an excellent employer, offering a supportive work culture where team members are valued and encouraged to grow. With guaranteed hours and competitive pay, employees benefit from comprehensive training and clear pathways for career advancement, all within the vibrant community of Ulverston. Join us to be part of a dedicated team that prioritises outstanding customer service in a welcoming environment.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager — Ulverston Hotel Leadership (Guaranteed Hours)
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Premier Inn, especially those in leadership roles. They can give you insider tips on what the company values and how to stand out during your interview.
✨Tip Number 2
Prepare for situational questions! As a Duty Manager, you'll need to demonstrate your problem-solving skills. Think of examples from your past experiences where you led a team or handled a tricky situation, and be ready to share them.
✨Tip Number 3
Show your passion for customer service! During the interview, make sure to highlight your commitment to creating a welcoming environment. Share stories that showcase your dedication to going above and beyond for guests.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Premier Inn team and ready to take on the challenge of being a Duty Manager.
We think you need these skills to ace Duty Manager — Ulverston Hotel Leadership (Guaranteed Hours)
Some tips for your application 🫡
Show Your Leadership Skills:As a Duty Manager, you'll be leading a team, so make sure to highlight any previous leadership experience in your application. We want to see how you've motivated others and created a positive environment.
Customer Service is Key:Outstanding customer service is at the heart of what we do. Share examples of how you've gone above and beyond for customers in the past. This will show us that you understand the importance of guest satisfaction.
Tailor Your Application:Take a moment to tailor your CV and cover letter to the role. Mention specific skills or experiences that align with the job description. We love seeing candidates who take the time to connect their background with our needs.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s straightforward and ensures your application gets to the right place. Plus, it shows us you're keen on joining our team!
How to prepare for a job interview at Premier Inn
✨Know the Company
Before your interview, take some time to research Premier Inn. Understand their values, mission, and what makes them stand out in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll be leading a team, so be prepared to discuss your leadership style. Think of specific examples where you've successfully managed a team or resolved conflicts. Highlight how you can create a welcoming environment for both guests and staff.
✨Customer Service is Key
Outstanding customer service is at the heart of this role. Prepare to share experiences where you've gone above and beyond for customers. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your commitment to excellent service.
✨Ask Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about the team dynamics, training opportunities, and career development paths within Premier Inn. This shows that you're not just interested in the job, but also in growing with the company.
