At a Glance
- Tasks: Lead a dynamic hotel team and ensure amazing guest experiences every day.
- Company: Join Premier Inn, a leading hotel brand known for its welcoming atmosphere.
- Benefits: Enjoy competitive pay, flexible hours, and great employee perks.
- Other info: Full-time role with 37.5 hours per week and opportunities for growth.
- Why this job: Make a real difference in guests' stays while developing your leadership skills.
- Qualifications: Proven leadership and customer service experience, especially in retail.
The predicted salary is between 27000 - 29000 € per year.
Premier Inn is hiring a Duty Manager for their Bournemouth Central Hotel. The ideal candidate will lead a high-performing team while ensuring a safe and welcoming environment for guests. This role requires proven leadership skills and experience in customer service, especially in a retail context.
As a Duty Manager, you will manage daily operations, uphold health and safety standards, and create exceptional guest experiences. This full-time position offers 37.5 hours of work per week at a pay rate of up to £13.86 per hour, with various benefits to enjoy.
Duty Manager - Lead Hotel Team | Great Benefits employer: Premier Inn
Premier Inn is an excellent employer, offering a vibrant work culture where teamwork and guest satisfaction are at the forefront. Employees benefit from competitive pay, comprehensive training, and opportunities for career advancement within the hospitality sector, all while working in the beautiful coastal city of Bournemouth, known for its stunning beaches and lively atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager - Lead Hotel Team | Great Benefits
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Premier Inn on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your leadership skills and customer service experience fit into the Duty Manager role. We want to show them we’re the perfect match!
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Let’s make sure we look sharp and professional when we walk through those doors for the interview.
✨Tip Number 4
Follow up after the interview! A quick thank-you email can keep us fresh in their minds. It shows we’re genuinely interested in the position and appreciate their time.
We think you need these skills to ace Duty Manager - Lead Hotel Team | Great Benefits
Some tips for your application 🫡
Show Off Your Leadership Skills:When writing your application, make sure to highlight your leadership experience. We want to see how you've successfully led teams in the past and created a positive environment for both staff and guests.
Customer Service is Key:Since this role is all about ensuring exceptional guest experiences, don’t forget to mention your customer service skills. Share specific examples of how you've gone above and beyond for customers in previous roles.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you the perfect fit for the Duty Manager position at Premier Inn.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Bournemouth Central Hotel!
How to prepare for a job interview at Premier Inn
✨Know the Company Inside Out
Before your interview, make sure you research Premier Inn thoroughly. Understand their values, mission, and what makes them stand out in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Be ready to discuss how you motivate others and ensure a positive work environment.
✨Emphasise Customer Service Experience
Since this role is heavily focused on customer service, think of specific instances where you've gone above and beyond for guests or customers. Highlight your ability to create exceptional experiences and how you handle difficult situations with grace.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the hotel’s operations, team dynamics, and expectations for the Duty Manager role. This shows that you're proactive and genuinely interested in how you can contribute to the team.