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- Tasks: Lead a dynamic hotel team and ensure guests have an unforgettable experience.
- Company: Join a prominent hotel chain in the heart of Portsmouth.
- Benefits: Enjoy discounts, pension schemes, and training opportunities.
- Why this job: Make a real impact in hospitality while developing your leadership skills.
- Qualifications: Proven leadership and customer service experience required.
- Other info: Permanent contract with competitive pay and flexible hours.
The predicted salary is between 11 - 16 £ per hour.
A prominent hotel chain in Portsmouth (Havant) is seeking a dedicated Duty Manager to lead a high-performing team and ensure exceptional guest experiences. The ideal candidate will have proven leadership skills, a background in customer service, and the ability to manage health and safety standards.
Join this team to enjoy various benefits, including discounts, pension schemes, and training. The role offers a permanent contract at a pay rate of up to £13.36 per hour for 32 hours each week.
Duty Manager: Lead a High-Impact Hotel Team employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager: Lead a High-Impact Hotel Team
✨Tip Number 1
Network like a pro! Reach out to people in the hotel industry, especially those who work at the hotel you're eyeing. A friendly chat can give you insider info and maybe even a foot in the door.
✨Tip Number 2
Show off your leadership skills during interviews. Share specific examples of how you've led teams in the past, especially in high-pressure situations. We want to see that you can keep calm and carry on!
✨Tip Number 3
Prepare for situational questions! Think about how you'd handle various guest scenarios or health and safety issues. We love candidates who can think on their feet and provide top-notch service.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’ve got loads of resources to help you shine in the process.
We think you need these skills to ace Duty Manager: Lead a High-Impact Hotel Team
Some tips for your application 🫡
Show Off Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've successfully managed teams in the past and created a positive environment for both staff and guests.
Customer Service is Key: Don’t forget to emphasise your background in customer service. Share specific examples of how you've gone above and beyond to ensure guest satisfaction. This will show us that you understand the importance of exceptional service.
Health and Safety Matters: Since managing health and safety standards is crucial for this role, include any relevant experience or training you have in this area. We need to know that you can keep our guests and team safe while maintaining high standards.
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your details and get to know you better. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Premier Inn
✨Know the Hotel Inside Out
Before your interview, make sure to research the hotel chain thoroughly. Understand their values, mission, and what sets them apart in the hospitality industry. This knowledge will help you demonstrate your genuine interest in the role and how you can contribute to their success.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to lead a high-performing team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your leadership style and how it aligns with creating exceptional guest experiences.
✨Emphasise Customer Service Excellence
Customer service is at the heart of the hospitality industry. Be ready to discuss specific instances where you've gone above and beyond for guests. This will show that you understand the importance of guest satisfaction and are committed to maintaining high standards.
✨Health and Safety Knowledge is Key
Familiarise yourself with health and safety regulations relevant to the hotel industry. Be prepared to discuss how you would ensure compliance and create a safe environment for both guests and staff. This will demonstrate your readiness to take on the responsibilities of a Duty Manager.
