Duty Manager - Guest Experience Leader (Farnham, 30h)
Duty Manager - Guest Experience Leader (Farnham, 30h)

Duty Manager - Guest Experience Leader (Farnham, 30h)

Temporary 24000 - 30000 £ / year (est.) No home office possible
Premier Inn

At a Glance

  • Tasks: Lead a team to deliver outstanding customer service and maintain safety standards.
  • Company: Join a leading hotel chain known for its commitment to guest experience.
  • Benefits: Enjoy competitive pay, employee perks, and a supportive work environment.
  • Other info: Fixed-term contract with opportunities for personal and professional growth.
  • Why this job: Make a difference in guests' experiences while developing your leadership skills.
  • Qualifications: Strong leadership and communication skills with team management experience.

The predicted salary is between 24000 - 30000 £ per year.

A leading hotel chain is seeking a Duty Manager at its Farnham location. The successful candidate will be responsible for leading a team to ensure exceptional customer service and safety standards. Strong leadership and communication skills are essential, alongside experience in roles that involve managing teams. This position offers a fixed-term contract with a competitive pay rate and numerous employee benefits, ensuring a rewarding work environment for the right professional.

Duty Manager - Guest Experience Leader (Farnham, 30h) employer: Premier Inn

Join a leading hotel chain in Farnham as a Duty Manager, where you will thrive in a dynamic work culture that prioritises exceptional guest experiences and team collaboration. With competitive pay, comprehensive employee benefits, and ample opportunities for professional growth, this role offers a fulfilling career path in the hospitality industry. Embrace the chance to lead a dedicated team in a vibrant location that values your contributions and supports your development.
Premier Inn

Contact Detail:

Premier Inn Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Duty Manager - Guest Experience Leader (Farnham, 30h)

✨Tip Number 1

Network like a pro! Reach out to current or former employees of the hotel chain on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.

✨Tip Number 2

Prepare for the interview by practising common questions related to leadership and customer service. We want to showcase our experience in managing teams and ensuring guest satisfaction.

✨Tip Number 3

Dress to impress! First impressions matter, especially in the hospitality industry. Let’s make sure we look sharp and professional when we walk into that interview.

✨Tip Number 4

Follow up after the interview with a thank-you email. It shows our enthusiasm for the role and keeps us fresh in their minds. Plus, it’s a great way to reiterate our interest in leading the team!

We think you need these skills to ace Duty Manager - Guest Experience Leader (Farnham, 30h)

Leadership Skills
Customer Service
Communication Skills
Team Management
Safety Standards
Problem-Solving Skills
Time Management
Conflict Resolution

Some tips for your application 🫡

Show Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've successfully managed teams in the past and how you can bring that expertise to our hotel.

Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Duty Manager role. We love seeing candidates who understand what we’re looking for and can connect their experience to our needs.

Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary to make your skills and experiences stand out!

Apply Through Our Website: Make sure to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role!

How to prepare for a job interview at Premier Inn

✨Know the Company Inside Out

Before your interview, do some homework on the hotel chain. Understand their values, mission, and what sets them apart in the hospitality industry. This will not only impress your interviewers but also help you tailor your answers to align with their goals.

✨Showcase Your Leadership Skills

As a Duty Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved customer service. Be ready to discuss how you motivate and inspire others.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving skills in real-life situations. Think of scenarios where you had to handle difficult guests or ensure safety standards were met. Practising these responses will help you feel more confident during the interview.

✨Ask Insightful Questions

At the end of the interview, have a few thoughtful questions ready to ask your interviewers. Inquire about the team dynamics, training opportunities, or how success is measured in this role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.

Duty Manager - Guest Experience Leader (Farnham, 30h)
Premier Inn

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