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For Companies At a Glance
- Tasks: Lead a team to ensure a welcoming and safe hotel experience.
- Company: Join Premier Inn, a renowned hotel chain known for its exceptional service.
- Benefits: Enjoy up to 60% off hotel stays, discounts on meals, and a pension scheme.
- Why this job: Perfect for aspiring leaders wanting to grow in a supportive environment.
- Qualifications: Experience in retail or leadership roles is essential.
- Other info: Immediate start available with guaranteed hours for better planning.
Overview
Duty Manager – Maidstone (Town Centre) Premier Inn
Come and be a Duty Manager at Premier Inn in Maidstone.
Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant.
If you’ve got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management.
We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.
Immediate start – with all leadership experience relevant.
Location: Maidstone (Town Centre) Premier Inn, Maidstone, ME16 8HR
Details
- PAY RATE: Up to £13.36 per hour
- CONTRACT TYPE: Permanent – we don’t do zero hours contracts!
- HOURS: 22 hours a week, weekends included.
- LOCATION: Maidstone (Town Centre) Premier Inn, Maidstone, ME16 8HR
Why you’ll love it here
- Training and support: At Premier Inn we do careers worth staying for, so from day one, you\’ll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there’s a clear career path within our business to help you grow.
- Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.
- Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.
What you’ll do
Join our team at Maidstone (Town Centre) Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high-performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.
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Duty Manager employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Familiarise yourself with the Premier Inn brand and its values. Understanding what makes their customer experience unique will help you align your leadership style with their expectations.
✨Tip Number 2
Highlight your previous leadership experiences in retail or similar environments during your conversations. Be ready to share specific examples of how you've successfully managed teams and improved customer satisfaction.
✨Tip Number 3
Prepare to discuss how you handle health and safety standards in a hospitality setting. Being knowledgeable about these regulations shows your commitment to maintaining a safe environment for both guests and staff.
✨Tip Number 4
Demonstrate your organisational skills by discussing how you manage multiple tasks and priorities effectively. This is crucial for a Duty Manager role, especially in a busy hotel environment.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your leadership experience, particularly in retail or similar environments. Emphasise any relevant skills that align with the Duty Manager role, such as customer service excellence and team management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your ability to inspire a team. Mention specific examples of how you've successfully led teams in the past and how you can contribute to the Premier Inn's mission of delivering outstanding customer experiences.
Highlight Relevant Experience: In your application, be sure to detail any previous roles where you managed teams or improved customer satisfaction. Use metrics or specific outcomes to demonstrate your impact, as this will make your application stand out.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Duty Manager position.
How to prepare for a job interview at Premier Inn
✨Showcase Your Leadership Experience
Make sure to highlight your previous leadership roles, especially in retail or similar environments. Share specific examples of how you successfully led a team and improved performance, as this will resonate well with the interviewers.
✨Demonstrate Customer Service Skills
Prepare to discuss your approach to delivering outstanding customer experiences. Think of scenarios where you went above and beyond for guests, as this role heavily focuses on ensuring a welcoming and brilliant hotel experience.
✨Familiarise Yourself with Health & Safety Standards
Since the role involves managing health and safety standards, brush up on relevant regulations and best practices. Being knowledgeable in this area will show that you take the responsibility seriously and are prepared for the role.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, training opportunities, and career progression within Premier Inn. This not only shows your interest in the role but also helps you gauge if the company culture aligns with your values.