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- Tasks: Lead a team to ensure exceptional hotel experiences and smooth operations.
- Company: Join Premier Inn, a leading hotel brand known for its welcoming atmosphere.
- Benefits: Enjoy up to 60% off stays, discounts on meals, and a solid pension scheme.
- Why this job: Great opportunity for growth with training and a clear career path in hospitality.
- Qualifications: Previous leadership experience in retail or similar roles is preferred.
- Other info: Guaranteed hours with no zero-hours contracts, located in Solihull Town Centre.
Come and be a Duty Manager at Premier Inn in Solihull. Lead our team to ensure every aspect of our hotel experience is welcoming, safe, and exceptional. If you have experience in retail or other roles where you've successfully led people, this role is a great next step in management. We seek a dedicated professional who delivers outstanding customer service and can inspire others. Immediate start – relevant leadership experience preferred.
PAY RATE: Up to £13.36 per hour
CONTRACT TYPE: Permanent – no zero-hours contracts!
HOURS: 30 hours over 6 days a week – guaranteed hours to help you plan your week!
LOCATION: 68 Station Road, Solihull, B91 3RX
Why you'll love it here:
- Training and support: From day one, you'll receive a warm welcome and learn our simple administration system. There’s a clear career path within our business to support your growth.
- Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and savings schemes: Benefit from our company pension and save-as-you-earn scheme.
- Discounts: Discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.
What you'll do: Join our team at Solihull Town Centre Premier Inn as a Duty Manager, where your leadership skills will be used to manage a reliable, high-performing team ensuring smooth hotel operations. If you've led a team in a retail environment, you'll leverage your experience, excellent communication, and organisational skills to manage health & safety standards and create an exceptional guest experience.
Duty Manager - employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager -
✨Tip Number 1
Familiarise yourself with the Premier Inn brand and its values. Understanding their commitment to customer service and team leadership will help you align your experience with what they are looking for in a Duty Manager.
✨Tip Number 2
Highlight your leadership experience in previous roles, especially in retail or hospitality. Be ready to discuss specific examples of how you've successfully led a team and improved customer satisfaction.
✨Tip Number 3
Prepare to demonstrate your organisational skills during the interview. Think of scenarios where you managed multiple tasks or resolved conflicts within a team, as these are crucial for a Duty Manager role.
✨Tip Number 4
Show enthusiasm for the role and the company. Employers love candidates who are genuinely excited about the opportunity, so express your passion for delivering exceptional guest experiences and leading a team.
We think you need these skills to ace Duty Manager -
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant leadership experience, particularly in retail or similar roles. Emphasise your ability to inspire and manage a team, as well as any customer service achievements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your commitment to delivering exceptional customer service. Mention specific examples of how you've successfully led teams in the past.
Highlight Relevant Skills: In your application, focus on key skills such as communication, organisation, and health & safety management. These are crucial for the Duty Manager role and should be evident in your written materials.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Premier Inn
✨Showcase Your Leadership Experience
Be prepared to discuss your previous leadership roles, especially in retail or similar environments. Highlight specific examples where you successfully led a team, resolved conflicts, or improved team performance.
✨Demonstrate Customer Service Skills
Since the role focuses on delivering outstanding customer service, think of instances where you went above and beyond for customers. Share stories that illustrate your commitment to creating exceptional guest experiences.
✨Familiarise Yourself with Health & Safety Standards
Understanding health and safety regulations is crucial for a Duty Manager. Brush up on relevant standards and be ready to discuss how you would ensure compliance within the hotel environment.
✨Ask Insightful Questions
Prepare thoughtful questions about the hotel's operations, team dynamics, and growth opportunities. This shows your genuine interest in the role and helps you assess if the company culture aligns with your values.
