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- Tasks: Lead a dynamic team to ensure an exceptional hotel experience for guests.
- Company: Join the welcoming team at Premier Inn in Dudley.
- Benefits: Enjoy competitive pay, discounts, and a clear career path.
- Other info: Permanent contract with 24 hours a week and immediate start available.
- Why this job: Make a real impact in hospitality while developing your leadership skills.
- Qualifications: Experience in retail or leadership roles is essential.
The predicted salary is between 30000 - 30000 £ per year.
Come and be a Duty Manager at Premier Inn in Dudley. Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant.
If you’ve got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management. We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.
Immediate start – with all leadership experience relevant.
PAY RATE: Up to £13.86 per hour
CONTRACT TYPE: Permanent – we don’t do zero hours contracts!
HOURS: 24 hours a week
LOCATION: Dudley town Centre Premier Inn, Dudley DY1 4RJ
Why you’ll love it here:
- Training and support: At Premier Inn we do careers worth staying for, so from day one, you'll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there's a clear career path within our business to help you grow.
- Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.
- Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.
What you’ll do:
Join our team at Dudley town Centre Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high-performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.
Duty Manager employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at Premier Inn or similar places. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for the interview by practising common questions related to leadership and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your personality during the interview! At Premier Inn, they value a welcoming vibe, so let your passion for customer service shine through. Be yourself and let them see how you can inspire a team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and updates directly from us.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your leadership experience and customer service skills. We want to see how you've inspired teams in previous roles, so don’t hold back on those examples!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Duty Manager role at Premier Inn. Share your passion for hospitality and how you can contribute to our team.
Showcase Relevant Experience: When filling out your application, focus on your retail or management experience. We love seeing how you've successfully led teams and delivered outstanding customer experiences in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity at Dudley Town Centre Premier Inn!
How to prepare for a job interview at Premier Inn
✨Know the Company Inside Out
Before your interview, take some time to research Premier Inn and its values. Understand their commitment to customer experience and how they support their staff. This will not only show your enthusiasm but also help you align your answers with what they’re looking for.
✨Showcase Your Leadership Skills
As a Duty Manager, your leadership experience is crucial. Prepare specific examples from your past roles where you successfully led a team or improved customer satisfaction. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle difficult situations. Think of scenarios related to health and safety standards or guest complaints, and be ready to discuss how you would manage these effectively.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask about the team dynamics, training opportunities, or career progression within Premier Inn. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.