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For Companies At a Glance
- Tasks: Lead a dynamic team to ensure an exceptional hotel experience for guests.
- Company: Join Premier Inn, a leading hotel brand known for its welcoming atmosphere.
- Benefits: Enjoy discounts, a pension scheme, and a clear career path from day one.
- Why this job: Perfect for those with leadership experience looking to make a real impact.
- Qualifications: Experience in leading teams, strong communication, and organisational skills required.
- Other info: Immediate start available with a permanent contract and no zero hours.
Come and be a Duty Manager at Premier Inn in Woking West (A324). Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant.
If you’ve got experience in retail or other roles where you have successfully led people before, then this role is perfect as your next step in management. We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.
Immediate start – with all leadership experience relevant.
Locations and general details:
- Location: Premier Inn Woking West (A324), Bridge Barn Lane, Horsell, Woking, GU21 6NL
- Hours: 35 hours a week across 5 days - evenings and weekends included
- Contract type: Permanent – we don’t do zero hours contracts!
- Pay rate: Up to £13.36 per hour
What you’ll do:
Join our team at Woking West (A324) Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high-performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.
Your profile:
- Experience leading people in retail or similar environments.
- Strong communication and organisational skills.
- Ability to deliver outstanding customer experience and maintain health & safety standards.
Benefits:
- Training and support: From day one you’ll receive a warm welcome, learn our simple administration system, and have a clear career path within the business to help you grow.
- Whitbread Benefits Card: Up to 60% off Premier Inn rooms and 25% off meals in Whitbread Restaurants.
- Pension and saving schemes: Company pension and Save-As-You-Earn scheme.
- Discounts: Discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.
Duty Manager employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Network like a pro! Reach out to friends, family, or former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Duty Manager role.
✨Tip Number 2
Prepare for the interview by researching Premier Inn and their values. Show us you understand what makes their guest experience special and how your leadership skills can enhance that. We love candidates who are genuinely interested!
✨Tip Number 3
Practice your communication skills! As a Duty Manager, you'll need to inspire your team and ensure guests feel welcome. Role-play common interview questions with a friend to boost your confidence and refine your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals ready to lead and create amazing experiences at Premier Inn.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your leadership experience and customer service skills. We want to see how your past roles have prepared you for the Duty Manager position, so don’t hold back on those relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about leading a team and delivering outstanding guest experiences. Keep it friendly and professional, just like our hotel atmosphere.
Showcase Your Communication Skills: In your application, demonstrate your strong communication abilities. Whether it’s through your writing style or examples of how you’ve effectively led teams, we want to see that you can inspire others and keep everyone informed.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get all the latest updates from us!
How to prepare for a job interview at Premier Inn
✨Know the Company Inside Out
Before your interview, make sure you research Premier Inn thoroughly. Understand their values, mission, and what makes them stand out in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to demonstrate your leadership experience. Prepare specific examples from your past roles where you've successfully led a team, resolved conflicts, or improved customer satisfaction. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Customer Experience
Since delivering outstanding customer experience is key for this role, think of instances where you've gone above and beyond for customers. Be ready to discuss how you would handle difficult situations or complaints, showcasing your problem-solving skills and commitment to guest satisfaction.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and what success looks like in this role. This shows that you're not just interested in the job, but also in how you can contribute to the team's success.