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- Tasks: Lead a dynamic team to ensure an exceptional hotel experience for guests.
- Company: Join Premier Inn, a leading hotel brand with a supportive culture.
- Benefits: Enjoy competitive pay, discounts, pension schemes, and career growth opportunities.
- Why this job: Make a real impact in hospitality while developing your leadership skills.
- Qualifications: Experience in retail or leadership roles is essential.
- Other info: Immediate start available with a clear career path.
Duty Manager – Solihull (Hockley Heath M42) Premier Inn
Come and be a Duty Manager at Premier Inn in Solihull. Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant.
If you’ve got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management. We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.
Immediate start – with all leadership experience relevant.
PAY RATE: Up to £13.36 per hour
CONTRACT TYPE: Permanent – we don’t do zero hours contracts!
HOURS: 32 hours a week – weekends included
LOCATION: Solihull (Hockley Heath M42) Premier Inn, Solihull, B94 6NX
Why you’ll love it here:
- Training and support: At Premier Inn we do careers worth staying for, so from day one, you\’ll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there\’s a clear career path within our business to help you grow.
- Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.
- Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.
What you’ll do:
Join our team at Solihull (Hockley Heath M42) Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high-performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.
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Duty Manager employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Duty Manager role. You never know who might have the inside scoop on openings at Premier Inn or other hotels.
✨Tip Number 2
Prepare for those interviews by practising common questions related to leadership and customer service. Think about your past experiences and how they relate to the role. We want you to shine when you get that chance to impress!
✨Tip Number 3
Show off your personality! When you apply through our website, make sure your enthusiasm for the role comes through. A friendly, approachable attitude can set you apart from the competition.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your interest in the position. It’s a great way to remind us of your passion for leading a team at Premier Inn.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Show Off Your Leadership Skills: Make sure to highlight any experience you have in leading teams, especially in retail or similar environments. We want to see how you've inspired others and created a positive atmosphere!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the Duty Manager role at Premier Inn. It shows us you’re genuinely interested.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your key points stand out without unnecessary fluff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Premier Inn
✨Know the Company Inside Out
Before your interview, take some time to research Premier Inn. Understand their values, mission, and what makes them stand out in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Experience
Since the Duty Manager role requires strong leadership skills, be ready to share specific examples from your past experiences where you successfully led a team. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your impact.
✨Prepare for Customer Service Scenarios
Expect questions about handling difficult situations or providing exceptional customer service. Think of scenarios from your previous roles where you went above and beyond for a customer, and be prepared to discuss how you would handle similar situations at Premier Inn.
✨Ask Thoughtful Questions
At the end of the interview, you’ll likely have the chance to ask questions. Use this opportunity to inquire about the team dynamics, training opportunities, or career progression within Premier Inn. This shows that you’re not just interested in the job, but also in growing with the company.