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For Companies At a Glance
- Tasks: Lead a dynamic team to deliver an exceptional hotel experience for guests.
- Company: Join Premier Inn, a well-known brand with a focus on customer satisfaction.
- Benefits: Earn up to £13.36 per hour, enjoy discounts, and access career growth opportunities.
- Why this job: Perfect for aspiring leaders looking to make a real impact in hospitality.
- Qualifications: Experience in leadership roles, especially in retail or customer service.
- Other info: Permanent contract with a supportive training environment and clear career progression.
Overview
Duty Manager at Premier Inn in Leicester (Forest East). Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant. If you’ve got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management. We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others. Immediate start – with all leadership experience relevant.
Details
- PAY RATE: Up to £13.36 per hour
- CONTRACT TYPE: Permanent – we don’t do zero hours contracts!
- HOURS: 21 hours a week across 3 days – evenings and weekends included
- LOCATION: Premier Inn Leicester (Forest East) — Hinckley Road, Leicester Forest East, Leicester, LE3 3GD
What you’ll do
Join our team at Leicester (Forest East) Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high-performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organizational skills to manage everything from health & safety standards to creating an exceptional guest experience.
Why you’ll love it here
- Training and support: At Premier Inn we do careers worth staying for, so from day one, you\’ll receive a warm welcome and learn our simple administration system that will make your job easier. There\’s a clear career path within our business to help you grow.
- Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.
- Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.
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Duty Manager employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at Premier Inn or similar places. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to leadership and customer service. Think of examples from your past experiences that showcase your skills in managing teams and delivering exceptional guest experiences.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and professional when you go for your interview. It shows you’re serious about the role and respect the company’s standards.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Premier Inn team.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Duty Manager role. Highlight your leadership experience and any relevant skills that match what we’re looking for. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about delivering outstanding customer experiences and how your previous roles have prepared you for this position. Keep it engaging and personal!
Showcase Your Leadership Skills: In both your CV and cover letter, make sure to showcase your leadership skills. Share specific examples of how you've successfully led teams in the past, especially in retail or similar environments. We love to see real-life stories!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s quick and easy, plus you’ll get all the latest updates on your application status directly from us. Don’t miss out on this opportunity!
How to prepare for a job interview at Premier Inn
✨Know the Company Inside Out
Before your interview, make sure you research Premier Inn thoroughly. Understand their values, mission, and what makes them stand out in the hospitality industry. This will not only show your genuine interest but also help you tailor your answers to align with their goals.
✨Showcase Your Leadership Experience
Since the role requires strong leadership skills, prepare specific examples from your past experiences where you successfully led a team. Highlight situations where you inspired others or improved team performance, as this will demonstrate your capability to manage effectively.
✨Prepare for Customer Service Scenarios
As a Duty Manager, delivering outstanding customer experience is key. Think of common customer service challenges and how you would handle them. Practising these scenarios can help you articulate your problem-solving skills during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what success looks like in this role. This shows your enthusiasm and helps you gauge if the company culture is the right fit for you.