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For Companies At a Glance
- Tasks: Lead a team to ensure a welcoming and safe hotel experience.
- Company: Join Premier Inn, a renowned hotel chain known for its exceptional service.
- Benefits: Enjoy discounts, a pension scheme, and up to 60% off hotel stays.
- Why this job: Perfect for aspiring leaders wanting to grow in a supportive environment.
- Qualifications: Experience in retail or leadership roles is essential.
- Other info: Immediate start available; flexible hours across evenings and weekends.
Duty Manager – Matlock Premier Inn
Come and be a Duty Manager at Premier Inn in Matlock.
Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant.
If you’ve got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management.
We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.
Immediate start – with all leadership experience relevant.
PAY RATE: Up to £13.36 per hour
CONTRACT TYPE: Permanent – we don’t do zero hours contracts!
HOURS: 16 hours a week across 2 days – evenings and weekends included
LOCATION: Premier Inn Matlock
Bakewell Road, Matlock, Derbyshire, DE4 3AZ
Why you’ll love it here
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Training and support: At Premier Inn we do careers worth staying for, so from day one, you\\\’ll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there\\\’s a clear career path within our business to help you grow.
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Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
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Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.
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Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.
What you’ll do
Join our team at Matlock Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high-performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.
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Duty Manager employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Familiarise yourself with the Premier Inn brand and its values. Understanding what makes their customer experience unique will help you align your leadership style with their expectations.
✨Tip Number 2
Network with current or former employees of Premier Inn. They can provide valuable insights into the company culture and what it takes to succeed as a Duty Manager.
✨Tip Number 3
Prepare to discuss specific examples from your past leadership roles that demonstrate your ability to manage teams effectively and enhance customer satisfaction.
✨Tip Number 4
Show enthusiasm for the hospitality industry during your interactions. A genuine passion for creating memorable guest experiences can set you apart from other candidates.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your leadership experience, particularly in retail or similar environments. Emphasise any relevant skills that align with the Duty Manager role, such as customer service excellence and team management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your ability to inspire a team. Mention specific examples of how you've successfully led teams in the past and how you can contribute to the Premier Inn's mission of delivering outstanding customer experiences.
Highlight Relevant Experience: In your application, clearly outline your previous roles and responsibilities that relate to the Duty Manager position. Focus on your achievements in managing teams, improving customer satisfaction, and maintaining high standards.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a managerial role.
How to prepare for a job interview at Premier Inn
✨Showcase Your Leadership Experience
Be prepared to discuss your previous leadership roles in detail. Highlight specific examples where you successfully led a team, resolved conflicts, or improved performance. This will demonstrate your capability to manage the Duty Manager role effectively.
✨Understand Customer Service Excellence
Familiarise yourself with what outstanding customer service looks like, especially in the hospitality industry. Be ready to share your thoughts on how to create a welcoming environment and handle guest complaints, as this is crucial for the role.
✨Know the Company and Its Values
Research Premier Inn and its values before the interview. Understanding their commitment to customer experience and employee development will help you align your answers with what they are looking for in a Duty Manager.
✨Prepare Questions to Ask
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and the company. You might ask about team dynamics, training opportunities, or how success is measured in the position.