Duty Manager

Duty Manager

Witney Full-Time No home office possible
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At a Glance

  • Tasks: Lead a team to ensure a welcoming and safe hotel experience.
  • Company: Join Premier Inn, a renowned hotel brand known for its exceptional service.
  • Benefits: Enjoy up to 60% off hotel stays, discounts on meals, and a solid pension scheme.
  • Why this job: This role offers clear career growth and a supportive work environment.
  • Qualifications: Experience in retail or leadership roles is essential; strong communication skills required.
  • Other info: Fixed term contract with guaranteed hours – no zero hours contracts here!

Overview

Duty Manager – Witney Premier Inn. Come and be a Duty Manager at Premier Inn in Witney.

Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant.

Immediate start – with all leadership experience relevant.

What you’ll do

Join our team at Witney Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high-performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.

Requirements

Experience in retail or other roles where you have successfully led people before; able to deliver outstanding customer experience and inspire others. Immediate start – with all leadership experience relevant.

Pay and Contract

  • PAY RATE: Up to £13.36 per hour

  • CONTRACT TYPE: Permanent – we don’t do zero hours contracts!

  • HOURS: 30 hours a week across 5 days – evenings and weekends included

  • LOCATION: Premier Inn Witney, Ducklington Lane, Witney, OX28 4JF

Why you’ll love it here

  • Training and support: From day one you’ll receive a warm welcome and learn our simple administration system that will make your job easier. There’s a clear career path within our business to help you grow.

  • Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.

  • Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.

  • Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.

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Duty Manager employer: Premier Inn

At Premier Inn Witney, we pride ourselves on being an excellent employer that values our team members and their growth. With guaranteed hours, comprehensive training, and a clear career progression path, we ensure that every Duty Manager can thrive in a supportive environment. Enjoy fantastic benefits like discounts on accommodation and meals, alongside a strong focus on employee well-being and development.
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Contact Detail:

Premier Inn Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Duty Manager

✨Tip Number 1

Familiarise yourself with Premier Inn's values and customer service standards. Understanding what they prioritise will help you align your experience with their expectations during any discussions.

✨Tip Number 2

Prepare to discuss specific examples of how you've successfully led a team in previous roles. Highlighting your leadership style and how it contributed to a positive customer experience can set you apart.

✨Tip Number 3

Research the Witney location and its unique customer demographics. Being knowledgeable about the area can demonstrate your commitment and readiness to engage with the local community.

✨Tip Number 4

Network with current or former employees of Premier Inn if possible. They can provide insights into the company culture and expectations, which can be invaluable during your interview.

We think you need these skills to ace Duty Manager

Leadership Skills
Customer Service Excellence
Team Management
Communication Skills
Organisational Skills
Health and Safety Compliance
Problem-Solving Skills
Time Management
Conflict Resolution
Adaptability
Attention to Detail
Sales and Marketing Knowledge
Training and Development
Financial Acumen

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your leadership experience, particularly in retail or similar roles. Emphasise skills that align with the Duty Manager position, such as team management, customer service, and organisational abilities.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of what makes an exceptional guest experience. Mention specific examples from your past roles where you successfully led a team or improved customer satisfaction.

Highlight Relevant Experience: In your application, clearly outline any previous management roles or experiences that demonstrate your ability to lead a team effectively. Use metrics or achievements to quantify your impact in those positions.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Duty Manager role.

How to prepare for a job interview at Premier Inn

✨Showcase Your Leadership Experience

Be prepared to discuss your previous leadership roles, especially in retail or similar environments. Highlight specific examples where you successfully led a team and improved performance or customer satisfaction.

✨Demonstrate Customer Service Skills

Since the role focuses on delivering outstanding customer experiences, think of scenarios where you went above and beyond for customers. Share these stories to illustrate your commitment to excellent service.

✨Familiarise Yourself with Health & Safety Standards

Understanding health and safety regulations is crucial for a Duty Manager. Brush up on relevant standards and be ready to discuss how you would ensure compliance in the hotel environment.

✨Ask Insightful Questions

Prepare thoughtful questions about the hotel's operations, team dynamics, and growth opportunities. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

Duty Manager
Premier Inn
Location: Witney
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