At a Glance
- Tasks: Oversee hotel operations overnight and ensure guests have a safe, restful stay.
- Company: Join Premier Inn, a leading hospitality brand known for its excellent service.
- Benefits: Earn up to £13.66 per hour, enjoy training support, discounts, and free breakfast.
- Other info: Permanent position with guaranteed 31 hours per week and growth opportunities.
- Why this job: Perfect for night owls who love helping others and want a stable role.
- Qualifications: Must be over 18 with great customer service skills and a calm personality.
The predicted salary is between 21300 - 21300 € per year.
Premier Inn is seeking a Nights Team Member at Durham East to oversee hotel operations overnight. This role requires a calm personality and excellent customer service skills to ensure guests have a safe and restful stay.
The position offers a pay rate of up to £13.66 per hour with a guaranteed 31 hours per week. Benefits include training support, hospitality discounts, and a complimentary breakfast upon joining. This is a permanent role, open to candidates over 18 years old.
Overnight Team Member – Night Shift, Calm Guest Care in Durham employer: Premier Inn
Premier Inn is an excellent employer, offering a supportive work culture that prioritises employee well-being and development. As a Nights Team Member at our Durham East location, you will enjoy competitive pay, comprehensive training, and unique hospitality discounts, all while contributing to a safe and restful environment for our guests. Join us for a rewarding career where your calm demeanour and customer service skills can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land Overnight Team Member – Night Shift, Calm Guest Care in Durham
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that overnight team member role.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and teamwork. Think about scenarios where you’ve demonstrated a calm approach under pressure – it’s key for this role!
✨Tip Number 3
Show your enthusiasm for the role! When you apply through our website, make sure to highlight why you’re excited about working at Premier Inn and how you can contribute to a restful stay for guests.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can keep you fresh in the interviewer’s mind and show that you’re genuinely interested in the position. It’s a small gesture that can make a big difference.
We think you need these skills to ace Overnight Team Member – Night Shift, Calm Guest Care in Durham
Some tips for your application 🫡
Show Your Calm Side:Since the role requires a calm personality, make sure to highlight any experiences where you've handled stressful situations with ease. We want to see how you keep your cool under pressure!
Customer Service is Key:Emphasise your customer service skills in your application. Share specific examples of how you've gone above and beyond for guests or customers in the past. We love seeing that passion for helping others!
Tailor Your Application:Make your application stand out by tailoring it to the job description. Use keywords from the posting, like 'hotel operations' and 'guest care', to show us you're the perfect fit for the Nights Team Member role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates about your application status!
How to prepare for a job interview at Premier Inn
✨Show Your Calm Side
Since the role requires a calm personality, think about situations where you've handled stress effectively. Prepare to share examples that highlight your ability to stay composed under pressure, especially in customer service scenarios.
✨Know the Company
Do a bit of homework on Premier Inn and their values. Understanding their commitment to guest care will help you align your answers with what they’re looking for. Mentioning specific initiatives or values during your interview can really impress them.
✨Highlight Customer Service Skills
Prepare to discuss your previous experiences in customer service. Think of specific instances where you went above and beyond for a guest. This will show that you understand the importance of providing a restful stay for guests.
✨Ask Thoughtful Questions
At the end of the interview, have a couple of questions ready. Ask about the team dynamics during night shifts or how they support staff training. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.
