At a Glance
- Tasks: Ensure guest safety and comfort during the night shift at our hotel.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Up to 60% off hotel stays, discounts on meals, and a complimentary breakfast.
- Other info: Permanent contract with 31 hours per week, over 18s only.
- Why this job: Immediate start with no experience needed and clear career progression.
- Qualifications: Calm personality and problem-solving skills required.
The predicted salary is between 28400 - 28400 € per year.
Come and be a Nights Team Member at Durham East Premier Inn. As the go-to for our hotel overnight guests, use your calm personality to ensure their safety and your customer service skills to help them rest easy and get that good night’s sleep with us. Immediate start, no experience needed.
PAY RATE: Up to £13.66 per hour - night shift
CONTRACT TYPE: Permanent – we don’t do zero hours contracts! Over 18s only.
HOURS: 31 hours per week
LOCATION: Broomside Park, Belmont Industrial Estate, Durham DH1 1GG
Why you’ll love it here:
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Company pension and save as you earn scheme.
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more.
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us.
What you’ll do:
Join our team at Durham East Premier Inn as a Nights Team Member and look after our hotel and guests overnight. Bring your problem-solving skills, health and safety knowledge and be part of the UK’s leading hospitality business, Whitbread.
Nights Team Member in Durham employer: Premier Inn
At Durham East Premier Inn, we pride ourselves on being an excellent employer, offering a supportive work culture where every Nights Team Member is valued and empowered to grow. With comprehensive training, clear career progression opportunities, and fantastic benefits like discounts on travel and meals, you’ll find a rewarding environment that prioritises your well-being and success. Join us and enjoy the perks of working in a leading hospitality business, all while ensuring our guests have a restful night.
StudySmarter Expert Advice🤫
We think this is how you could land Nights Team Member in Durham
✨Tip Number 1
Make sure to showcase your calm personality during interviews. Since the role is all about ensuring guests feel safe and comfortable, share examples of how you've handled stressful situations in the past.
✨Tip Number 2
Don’t underestimate the power of a friendly smile! When you meet potential employers, be approachable and show off your customer service skills. It’s all about making a great first impression.
✨Tip Number 3
Be proactive! If you see a job opening on our website, apply straight away. The sooner you get your application in, the better your chances of landing that Nights Team Member position.
✨Tip Number 4
Prepare some questions to ask during your interview. This shows you're genuinely interested in the role and the company. Plus, it gives you a chance to find out more about the team and the work environment.
We think you need these skills to ace Nights Team Member in Durham
Some tips for your application 🫡
Be Yourself:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us your calm and friendly nature that will help our guests feel at home.
Highlight Relevant Skills:Even if you don’t have direct experience, think about any customer service skills or problem-solving abilities you’ve got. Mention how these can help you ensure our guests have a good night’s sleep!
Keep It Simple:We love straightforward applications! Stick to clear language and avoid jargon. Just tell us why you’re excited about the Nights Team Member role and how you can contribute to our team.
Apply Through Our Website:Make sure to submit your application through our website. It’s the easiest way for us to receive your details and get you started on this exciting journey with us at Premier Inn!
How to prepare for a job interview at Premier Inn
✨Show Your Calm Side
As a Nights Team Member, your calm personality is key. During the interview, share examples of how you've handled stressful situations or resolved conflicts. This will demonstrate that you can keep a cool head when guests need assistance.
✨Highlight Customer Service Skills
Customer service is at the heart of this role. Be ready to discuss any previous experiences where you provided excellent service, even if it was in a different context. Use specific examples to show how you made someone’s experience better.
✨Know the Basics of Health and Safety
Familiarise yourself with basic health and safety protocols relevant to hospitality. You don’t need to be an expert, but showing that you understand the importance of guest safety will impress the interviewers.
✨Ask About Career Development
Since the job offers a clear career path, don’t hesitate to ask about growth opportunities during your interview. This shows that you’re serious about your future with the company and eager to learn and advance.
