At a Glance
- Tasks: Ensure guest safety and provide excellent customer service during night shifts.
- Company: Join the welcoming team at Premier Inn, a leading hotel brand.
- Benefits: Earn up to £13.66 per hour, enjoy discounts, and free breakfast for two.
- Other info: Flexible 31-hour work week with great training and career development opportunities.
- Why this job: Perfect for night owls who love helping others and want immediate start.
- Qualifications: No prior experience needed; just bring your calm personality and customer service skills.
The predicted salary is between 13 - 13 € per hour.
Premier Inn is seeking a Nights Team Member for their Durham East location. The role requires a calm personality to ensure the safety of hotel guests during the night, along with excellent customer service skills.
You will work 31 hours a week with a pay rate of up to £13.66 per hour. Benefits include:
- Training
- A Whitbread Benefits card for discounts
- Pension schemes
- A complimentary breakfast for two upon joining
Immediate start available, no prior experience needed.
Nights Guest Care Specialist - Breakfast Included in Durham employer: Premier Inn
Premier Inn is an excellent employer, offering a supportive work culture where team members are valued and encouraged to grow. With comprehensive training, competitive pay, and unique benefits like a Whitbread Benefits card for discounts and complimentary breakfast, employees enjoy a rewarding experience in a friendly environment at our Durham East location.
StudySmarter Expert Advice🤫
We think this is how you could land Nights Guest Care Specialist - Breakfast Included in Durham
✨Tip Number 1
Make sure to showcase your calm personality during interviews. Think about examples from your past where you handled stressful situations with ease. This will show that you're the perfect fit for keeping guests safe at night!
✨Tip Number 2
Brush up on your customer service skills! Practice how you would greet guests and handle their requests. Remember, a friendly smile and a helpful attitude can go a long way in making a great impression.
✨Tip Number 3
Don’t forget to highlight your flexibility! Since this role involves working nights, let them know you’re ready to adapt your schedule. Being open to different shifts shows commitment and reliability.
✨Tip Number 4
Apply through our website for a smoother process! We want to see your application, and applying directly helps us get to know you better. Plus, it’s a great way to stay updated on your application status!
We think you need these skills to ace Nights Guest Care Specialist - Breakfast Included in Durham
Some tips for your application 🫡
Show Your Calm Side:Since the role requires a calm personality, make sure to highlight any experiences where you've handled stressful situations with ease. We want to see how you keep your cool under pressure!
Customer Service is Key:Excellent customer service skills are a must! Share examples of how you've gone above and beyond for customers in the past. We love to see that passion for helping others shine through in your application.
Be Yourself:Don’t be afraid to let your personality come through in your written application. We’re looking for genuine people who can connect with our guests, so show us who you are!
Apply Through Our Website:To make sure your application gets to us quickly, apply directly through our website. It’s super easy and ensures we see your application as soon as possible!
How to prepare for a job interview at Premier Inn
✨Show Your Calm Side
Since the role requires a calm personality, think about situations where you've handled stress or conflict effectively. Be ready to share these examples during your interview to demonstrate that you can keep a cool head when things get busy.
✨Customer Service is Key
Prepare to discuss your approach to customer service. Even if you don’t have direct experience, think of times when you’ve helped someone or provided excellent service in any capacity. This will show your potential employer that you understand the importance of guest satisfaction.
✨Know the Company
Do a bit of homework on Premier Inn and their values. Familiarise yourself with their commitment to guest care and how they operate. This knowledge will not only impress your interviewers but also help you align your answers with what they’re looking for.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about team dynamics, training opportunities, or what a typical night shift looks like. It shows your interest in the role and helps you gauge if it’s the right fit for you.
