At a Glance
- Tasks: Welcome guests and provide top-notch customer service at Premier Inn.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Up to £13.06 per hour, discounts, and a complimentary breakfast for two.
- Other info: Enjoy perks like 60% off hotel stays and savings on everyday expenses.
- Why this job: Immediate start with no experience needed and clear career progression.
- Qualifications: A fun personality and passion for customer service.
The predicted salary is between 27000 - 27000 £ per year.
Come and be a Front of House Team Member at Premier Inn in Durham. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in – be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect. Immediate start, no experience needed.
PAY RATE: Up to £13.06 per hour
CONTRACT TYPE: Fixed Term Contract until 24/09/2026
HOURS: 10 hours per week
LOCATION: Durham North Premier Inn, Durham, DH1 5GB
Why you’ll love it here:
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
- Pension and saving schemes: Company pension and save as you earn scheme
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us
What you’ll do: Join our team at Premier Inn Durham North as a Front of House Team Member and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
Ground Floor - Team Member in Durham employer: Premier Inn
Premier Inn is an excellent employer, offering a supportive work culture where you can thrive as a Kitchen Team Member in Glasgow East Kilbride. With opportunities for career growth in hospitality, competitive pay, and benefits like a pension scheme and discounts, you'll find a rewarding environment that values your contributions and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Ground Floor - Team Member in Durham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Premier Inn and Whitbread. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making guests feel welcome, think of some scenarios where you can demonstrate your friendly personality. Maybe role-play with a mate or even in front of the mirror – it’ll boost your confidence!
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and presentable for your interview. A neat appearance shows that you care about the job and are ready to represent the Premier Inn brand.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application goes straight to the right people. Plus, you’ll get updates on your application status, so you won’t be left hanging. Let’s get you started on this exciting journey!
We think you need these skills to ace Ground Floor - Team Member in Durham
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your fun personality shine through! We want to see the real you, so don’t be afraid to show off your customer service skills and how you can make guests feel welcome.
Tailor Your Application:Make sure to tailor your application to the Front of House role. Highlight any relevant experiences, even if they’re not directly related, and explain how they’ve prepared you for this position with us at Premier Inn.
Keep It Simple and Clear:We love a straightforward application! Keep your language clear and concise, and make sure to proofread for any typos or errors. A clean application shows attention to detail, which is super important in hospitality.
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we offer at Premier Inn.
How to prepare for a job interview at Premier Inn
✨Show Your Personality
As a Front of House Team Member, your personality is key! Be yourself during the interview and let your fun side shine through. Remember, they’re looking for someone who can connect with guests, so don’t be afraid to show your enthusiasm for customer service.
✨Know the Company
Do a bit of homework on Premier Inn and Whitbread. Familiarise yourself with their values and what makes them stand out in the hospitality industry. This will not only impress your interviewers but also help you understand how you can contribute to their team.
✨Prepare for Common Questions
Think about common interview questions related to customer service and teamwork. Prepare examples from your past experiences, even if they’re not directly related to hospitality. Highlight your ability to work well with others and handle challenging situations.
✨Ask Thoughtful Questions
At the end of the interview, have a couple of questions ready to ask. This shows your interest in the role and the company. You might ask about training opportunities or what a typical day looks like for a Front of House Team Member. It’s a great way to engage with your interviewers!
