Premier Inn is looking for an experienced Research Lead to turn guest feedback into clear insights that shape service standards, food and beverage, and guest segmentation. Based in Dunstable with a mix of on-site and remote work, you will report to the Senior Insight Manager and drive key research initiatives.
You will design and deliver blended qualitative and quantitative studies, run an online community of roughly 8,000 guests, and bring together research, CX data and market evidence to
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Hybrid Research Lead — Customer Insights & Strategy in Dunstable employer: Premier Inn
Premier Inn is an excellent employer, offering a supportive and friendly work environment in Bishop Auckland. With flexible part-time hours and competitive pay, employees benefit from Whitbread's comprehensive perks and clear pathways for career advancement, making it a rewarding place to grow and contribute to guest satisfaction.
