Premier Inn is seeking a CRM Executive - Service in Dunstable to shape guest communications across the full customer journey. The role focuses on automated service and transactional CRM journeys from booking confirmations to post-stay follow-ups, aiming to improve engagement and revenue.
You will work with Digital Product, Data, Ecommerce, Technology and Transformation teams to define data triggers and workflows, monitor performance, and test variations to optimise outcomes.
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CRM Executive - Service (Hybrid): Guest Journeys in Dunstable employer: Premier Inn
Premier Inn is an excellent employer, offering a supportive and friendly work environment in Bishop Auckland. With flexible part-time hours and competitive pay, employees benefit from Whitbread's comprehensive perks and clear pathways for career advancement, making it a rewarding place to grow and contribute to guest satisfaction.
