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- Tasks: Lead a dynamic team to ensure an exceptional hotel experience for guests.
- Company: Join the welcoming team at Premier Inn in Dudley.
- Benefits: Earn up to £13.86 per hour with great discounts and a pension scheme.
- Other info: Enjoy immediate start and permanent contract with no zero hours.
- Why this job: Kickstart your management career in a supportive environment with clear growth opportunities.
- Qualifications: Experience in leading teams, preferably in retail or customer service.
The predicted salary is between 30000 - 30000 £ per year.
We're currently recruiting in our Dudley Town Centre Premier Inn Hotel. Working 24 hours per week, paying up to £13.86 per hour.
Come and be a Duty Manager at Premier Inn in Dudley. Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant. If you've got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management. We're looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.
Immediate start – with all leadership experience relevant.
- PAY RATE: Up to £13.86 per hour
- CONTRACT TYPE: Permanent – we don’t do zero hours contracts!
- HOURS: 24 hours a week
- LOCATION: Dudley town Centre Premier Inn, Dudley DY1 4RJ
Why you’ll love it here:
- Training and support: At Premier Inn we do careers worth staying for, so from day one, you’ll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there’s a clear career path within our business to help you grow.
- Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.
- Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.
What you’ll do: Join our team at Dudley town Centre Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high-performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.
Duty Manager - Dudley employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - Dudley
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at Premier Inn or similar places. A friendly chat can lead to insider info about the role and even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to leadership and customer service. Think of examples from your past experiences that showcase your skills in managing teams and delivering great guest experiences.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and professional when you show up for your interview. It shows you’re serious about the role and respect the company’s standards.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the position and keeps you fresh in their minds.
We think you need these skills to ace Duty Manager - Dudley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Duty Manager role. Highlight any leadership experience you've had, especially in retail or similar environments, to show us you're the right fit for our team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you want to work at Premier Inn and how your past experiences have prepared you for this role. Keep it friendly and professional, just like our hotel atmosphere!
Showcase Your Customer Service Skills: Since delivering outstanding customer experience is key, make sure to include examples of how you've gone above and beyond for customers in previous roles. We love to see candidates who are passionate about making guests feel welcome!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our dream team at Dudley!
How to prepare for a job interview at Premier Inn
✨Know the Company
Before your interview, take some time to research Premier Inn and its values. Understand their commitment to customer service and how they create a welcoming environment. This will help you align your answers with what they’re looking for.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to demonstrate your leadership experience. Prepare specific examples from your past roles where you've successfully led a team or improved customer experiences. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle difficult situations. Think of scenarios related to health and safety standards or guest complaints, and be ready to discuss how you would manage these effectively.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. This shows your interest in the role and the company. You might ask about the team dynamics or opportunities for career progression within Premier Inn.