At a Glance
- Tasks: Welcome guests with a smile and ensure their stay is perfect.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Up to £13.06 per hour, discounts, and a complimentary breakfast.
- Other info: Fixed term contract with clear career progression opportunities.
- Why this job: Be the friendly face of our hotel and make guests feel at home.
- Qualifications: Passion for customer service and a fun personality.
The predicted salary is between 27000 - 28000 € per year.
Come and be a Receptionist at Premier Inn in Dover Central. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment you check them in – be it a warm smile or joining up with the housekeeping team to get rooms perfect.
PAY RATE: Up to £13.06 per hour
CONTRACT TYPE: Fixed Term Contract – end date 31/8/2026
HOURS: 30 hours per week
LOCATION: Marine Court, Marine Parade, Dover CT16 1LW
Why you’ll love it here:
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Company pension and save as you earn scheme.
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more.
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us.
What you’ll do:
Join our team at Premier Inn as a Receptionist and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
Reception - Team Member in Dover employer: Premier Inn
At Premier Inn in Dover Central, we pride ourselves on fostering a supportive and vibrant work culture where every team member is valued. With comprehensive training, clear career progression opportunities, and a range of fantastic benefits including discounts and complimentary meals, we ensure our employees feel appreciated and motivated to deliver exceptional customer service in a welcoming environment.
StudySmarter Expert Advice🤫
We think this is how you could land Reception - Team Member in Dover
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Premier Inn and Whitbread. Understanding their values and what makes them tick will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since you'll be the friendly face of the hotel, think about scenarios where you can showcase your ability to handle guest queries or complaints. Role-playing with a friend can help you feel more confident when it comes to the real deal.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and presentable for your interview. It shows that you care about the role and are ready to represent the Premier Inn brand.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join our team. By applying directly on our site, you’ll have access to all the latest opportunities and updates. Plus, it shows us that you’re keen to be part of the Premier Inn experience!
We think you need these skills to ace Reception - Team Member in Dover
Some tips for your application 🫡
Show Your Personality:As a Receptionist, your personality is key! Let your fun side shine through in your application. We want to see how you can bring warmth and friendliness to our team.
Highlight Customer Service Skills:Make sure to emphasise any previous customer service experience you have. We love candidates who can demonstrate their ability to make guests feel welcome and at ease.
Tailor Your Application:Don’t just send the same application everywhere! Tailor your CV and cover letter to reflect the specific role at Premier Inn. Show us why you’re the perfect fit for our team in Dover Central.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Premier Inn
✨Show Off Your Personality
As a Receptionist, your personality is key! Make sure to let your fun and friendly side shine through during the interview. Practice smiling and using positive body language to create a welcoming atmosphere, just like you would for guests.
✨Know the Company
Do a bit of homework on Premier Inn and Whitbread. Familiarise yourself with their values and what makes them stand out in the hospitality industry. This will help you answer questions more confidently and show that you're genuinely interested in being part of their team.
✨Prepare for Customer Scenarios
Think about common customer service scenarios you might face as a Receptionist. Prepare some examples of how you've handled difficult situations in the past. This will demonstrate your problem-solving skills and ability to keep guests happy, which is crucial for this role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process or opportunities for career growth within the company. This shows that you're not just looking for any job, but that you're keen on building a future with them.
