Night Front Desk & Guest Care — Dover

Night Front Desk & Guest Care — Dover

Dover Full-Time 13 - 14 £ / hour (est.) No working from home possible
Premier Inn

At a Glance

  • Tasks: Ensure a smooth overnight experience for guests and solve problems as they arise.
  • Company: Join Premier Inn, a leading hotel brand known for its supportive environment.
  • Benefits: Enjoy competitive pay, flexible hours, discounts, pension schemes, and free meals.
  • Other info: Flexible working hours with opportunities for growth in the hospitality industry.
  • Why this job: Be part of a team that makes guests feel welcome and cared for at night.
  • Qualifications: Problem-solving skills and knowledge of health and safety are essential.

The predicted salary is between 13 - 14 £ per hour.

Premier Inn is looking for a Nights Team Member at Dover Central (Eastern Ferry Terminal) to ensure a smooth overnight experience for guests. The role involves applying problem-solving skills and health and safety knowledge in a supportive environment.

This position offers flexible working hours (24 hours per week) with a competitive pay rate of up to £13.66 per hour. Employees can enjoy numerous benefits, including discounts, pension schemes, and free meals.

Night Front Desk & Guest Care — Dover employer: Premier Inn

Premier Inn is an excellent employer, offering a supportive work culture that prioritises employee well-being and growth. With flexible working hours and competitive pay, team members enjoy a range of benefits including discounts, pension schemes, and free meals, making it a rewarding place to build a career in the hospitality industry.

Premier Inn

Contact Details:

Premier Inn Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Night Front Desk & Guest Care — Dover

Tip Number 1

Make sure you know the ins and outs of Premier Inn! Research their values and what they stand for. This way, when you chat with them, you can show that you're not just another candidate but someone who genuinely fits into their culture.

Tip Number 2

Practice your problem-solving skills! Think of scenarios where you might need to think on your feet during the night shift. Being able to demonstrate how you handle tricky situations will really impress them.

Tip Number 3

Don’t underestimate the power of a friendly smile! When you get to the interview stage, remember that being approachable and showing your passion for guest care can set you apart from the rest.

Tip Number 4

Apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, you’ll be one step closer to enjoying those fab employee benefits like discounts and free meals!

We think you need these skills to ace Night Front Desk & Guest Care — Dover

Problem-Solving Skills
Health and Safety Knowledge
Customer Service Skills
Communication Skills
Flexibility
Teamwork
Attention to Detail

Some tips for your application 🫡

Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond just your qualifications. A bit of humour or a personal touch can make your application stand out.

Tailor Your Application:Make sure to tailor your application specifically for the Night Front Desk & Guest Care role. Highlight any relevant experience you have in customer service or problem-solving, as these are key skills we’re looking for.

Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that get straight to the heart of why you’d be a great fit for our team at Premier Inn. Avoid fluff and focus on what matters!

Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we offer!

How to prepare for a job interview at Premier Inn

Know the Role Inside Out

Before your interview, make sure you understand what being a Nights Team Member at Premier Inn involves. Familiarise yourself with the responsibilities, especially around guest care and problem-solving. This will help you answer questions confidently and show that you're genuinely interested in the role.

Showcase Your Problem-Solving Skills

Since the job requires strong problem-solving abilities, think of specific examples from your past experiences where you've successfully resolved issues. Be ready to discuss these scenarios during the interview to demonstrate your capability in handling challenges that may arise during night shifts.

Highlight Your Health and Safety Knowledge

Health and safety are crucial in hospitality, especially overnight. Brush up on relevant health and safety protocols and be prepared to discuss how you would apply this knowledge in your role. This shows that you take guest safety seriously and are proactive about maintaining a secure environment.

Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they handle guest complaints at night. This not only shows your interest but also helps you gauge if the company culture aligns with your values.