At a Glance
- Tasks: Welcome guests and provide excellent customer service in a fun environment.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Up to £13.06 per hour, discounts, and a complimentary breakfast for two.
- Other info: Fixed term contract with 20 hours per week and great perks.
- Why this job: Immediate start with no experience needed and clear career progression.
- Qualifications: A passion for customer service and a friendly personality.
The predicted salary is between 26100 - 27200 € per year.
Come and be a Ground Floor Team Member at Derby City Centre (Cathedral Quarter) Premier Inn. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in – be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect. Immediate start, no experience needed.
PAY RATE: Up to £13.06 per hour
CONTRACT TYPE: Fixed Term Contract (until 01/01/2027) – we don’t do zero hours contracts!
HOURS: 20 hours per week
LOCATION: Full St, Derby DE1 3AF
Why you’ll love it here:
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
- Pension and saving schemes: Company pension and save as you earn scheme
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us
What you’ll do:
Join our team at Derby City Centre (Cathedral Quarter) Premier Inn as a Ground Floor Team Member and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
Ground Floor Team Member in Derby employer: Premier Inn
Join the vibrant team at Derby City Centre (Cathedral Quarter) Premier Inn, where your friendly personality and customer service skills will shine. With a supportive work culture, clear career progression opportunities, and fantastic benefits like discounts on meals and hotel stays, you'll find meaningful and rewarding employment in the heart of Derby. Enjoy a complimentary breakfast when you start and be part of the UK's leading hospitality business, Whitbread.
StudySmarter Expert Advice🤫
We think this is how you could land Ground Floor Team Member in Derby
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Premier Inn and Whitbread. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making guests feel welcome, think of some examples from your past experiences where you've gone above and beyond for someone. This will help you shine during the interview.
✨Tip Number 3
Dress the part! Even though it’s a casual environment, showing up looking smart and presentable can make a great first impression. It shows that you care about the opportunity and respect the team.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It makes it easier for us to keep track of candidates and gives you a better chance of landing that Ground Floor Team Member role at Derby City Centre.
We think you need these skills to ace Ground Floor Team Member in Derby
Some tips for your application 🫡
Show Your Personality:When writing your application, let your fun personality shine through! We want to see the real you, so don’t be afraid to show us how you’d welcome guests with a smile.
Highlight Customer Service Skills:Make sure to mention any customer service experience you have, even if it’s informal. We love seeing how you’ve made someone’s day better, whether it was serving food or just being friendly!
Keep It Simple and Clear:We appreciate straightforward applications. Use clear language and keep your sentences concise. This helps us understand your skills and enthusiasm without any fluff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and get you started on your journey with us at Premier Inn.
How to prepare for a job interview at Premier Inn
✨Show Your Personality
As a Ground Floor Team Member, your fun personality is key! Make sure to let your true self shine during the interview. Share anecdotes that highlight your customer service skills and how you enjoy making guests feel welcome.
✨Know the Company
Do a bit of homework on Premier Inn and Whitbread. Familiarise yourself with their values and what makes them stand out in the hospitality industry. This will show your genuine interest and help you connect your answers to their mission.
✨Prepare for Role-Specific Questions
Think about scenarios related to customer service, like handling difficult guests or working as part of a team. Prepare some examples from your past experiences, even if they’re from school or other jobs, to demonstrate your skills.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities or what a typical day looks like for a Ground Floor Team Member. This shows your enthusiasm and helps you gauge if it’s the right fit for you.
