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- Tasks: Ensure guest safety and comfort while providing top-notch customer service during the night.
- Company: A leading UK hospitality company focused on guest care and comfort.
- Benefits: Permanent contract, discounts, and a free breakfast for team members.
- Why this job: Join a supportive team and make a difference in guests' overnight experiences.
- Qualifications: No experience needed; just bring your passion for hospitality and a friendly attitude.
- Other info: Flexible hours with opportunities to grow in the hospitality industry.
The predicted salary is between 18000 - 24000 £ per year.
A UK hospitality company seeks a Nights Team Member at their Crawley location. This role involves ensuring the safety and comfort of overnight guests using strong customer service skills while assisting with their needs. No prior experience is required as training will be provided.
The position offers a permanent contract, requiring 24 hours of work per week across three nights, including weekends. Enjoy various employee benefits including discounts and a complimentary breakfast when joining.
Overnight Team Member – Calm Hospitality & Guest Care in Crawley employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Overnight Team Member – Calm Hospitality & Guest Care in Crawley
✨Tip Number 1
Make sure to showcase your customer service skills during the interview. We want to see how you can create a welcoming atmosphere for our overnight guests, so think of examples where you've gone above and beyond for someone.
✨Tip Number 2
Don’t underestimate the power of a good night’s sleep! If you're applying for a night shift role, be prepared to discuss how you manage your time and energy. We love candidates who can balance their work-life effectively.
✨Tip Number 3
Be ready to demonstrate your problem-solving skills. Night shifts can bring unexpected challenges, so we want to hear how you would handle various situations to ensure guest comfort and safety.
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to get your application noticed, and we’re excited to see what you can bring to our team at Calm Hospitality & Guest Care.
We think you need these skills to ace Overnight Team Member – Calm Hospitality & Guest Care in Crawley
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in hospitality, so don’t be afraid to be yourself.
Highlight Customer Service Skills: Even if you don’t have direct experience, think about times you've helped others or provided great service. We love seeing examples of how you’ve made someone’s day better, so share those stories in your application!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to find. A well-structured application helps us see why you’d be a great fit for our team.
Apply Through Our Website: Make sure to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy and quick!
How to prepare for a job interview at Premier Inn
✨Know the Company
Before your interview, take some time to research Calm Hospitality & Guest Care. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Even if you don't have direct experience, think about times when you've provided excellent service, whether in a job or in everyday situations. Be ready to share these examples during the interview to demonstrate your ability to ensure guest comfort and safety.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, the team, and the company culture. This not only shows your enthusiasm but also helps you determine if this is the right fit for you.
✨Be Ready for Scenario Questions
Since this role involves handling guests' needs overnight, be prepared for scenario-based questions. Think about how you would handle various situations, such as a guest needing assistance or dealing with an emergency. This will showcase your problem-solving skills and readiness for the role.
