At a Glance
- Tasks: Welcome guests with a smile and ensure their stay is perfect.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Up to £13.06 per hour, discounts, and a complimentary breakfast.
- Other info: Permanent contract with clear career progression opportunities.
- Why this job: Be the friendly face of our hotel and make guests feel at home.
- Qualifications: Passion for customer service and a fun personality.
The predicted salary is between 27000 - 28000 € per year.
Come and be a Receptionist at Coventry East (Binley/A46) Premier Inn. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment you check them in – be it a warm smile or joining up with the housekeeping team to get rooms perfect.
PAY RATE: Up to £13.06 per hour
CONTRACT TYPE: Permanent – we don’t do zero hours contracts!
HOURS: 16 hours per week
LOCATION: Rugby Rd, Coventry CV3 2TA
Why you’ll love it here:
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Company pension and save as you earn scheme.
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more.
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us.
What you’ll do:
Join our team at Coventry East (Binley/A46) Premier Inn as a Receptionist and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
Reception Team Member in Coventry employer: Premier Inn
At Coventry East (Binley/A46) Premier Inn, we pride ourselves on being an excellent employer that values our team members and their growth. With a supportive work culture, comprehensive training, and clear career progression opportunities, you will thrive in a friendly environment where your customer service skills are celebrated. Enjoy fantastic benefits including discounts on hotel stays and meals, a company pension scheme, and even a complimentary breakfast to kickstart your journey with us.
StudySmarter Expert Advice🤫
We think this is how you could land Reception Team Member in Coventry
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Premier Inn and Whitbread. Understanding their values and what makes them tick will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! As a Reception Team Member, you'll be the friendly face welcoming guests. Role-play common scenarios with friends or family to boost your confidence and ensure you can handle any situation with a smile.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent the brand.
✨Tip Number 4
Apply through our website! We make it super easy for you to apply directly, and it helps us keep track of your application. Plus, you’ll get all the latest updates on your application status right from the source!
We think you need these skills to ace Reception Team Member in Coventry
Some tips for your application 🫡
Show Your Personality:As a Reception Team Member, your fun personality is key! Let it shine through in your application. Use a friendly tone and share a bit about yourself to show us why you’d be a great fit for our team.
Highlight Customer Service Skills:We love candidates who are passionate about customer service. Make sure to mention any relevant experience or skills that demonstrate your ability to make guests feel welcome and valued.
Keep It Simple and Clear:When filling out your application, keep your language straightforward and easy to understand. We appreciate clarity, so avoid jargon and get straight to the point about your experiences and qualifications.
Apply Through Our Website:To make sure your application gets to us quickly, apply directly through our website. It’s the easiest way for us to review your details and get back to you about the next steps!
How to prepare for a job interview at Premier Inn
✨Show Off Your Personality
As a Reception Team Member, your personality is key! Make sure to let your fun and friendly side shine through during the interview. Share anecdotes that highlight your customer service skills and how you’ve made guests feel welcome in the past.
✨Know the Company
Do a bit of homework on Premier Inn and Whitbread. Familiarise yourself with their values and what makes them stand out in the hospitality industry. This will not only impress your interviewers but also help you align your answers with their expectations.
✨Prepare for Common Questions
Think about the types of questions you might be asked, such as how you handle difficult customers or work as part of a team. Practising your responses can help you feel more confident and articulate during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, career progression opportunities, or what a typical day looks like. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.
