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For Companies At a Glance
- Tasks: Welcome guests with a smile and ensure their stay is perfect.
- Company: Join Premier Inn, part of the UK's leading hospitality business.
- Benefits: Enjoy discounts, a pension scheme, and a complimentary breakfast for two.
- Other info: Permanent contract with clear career progression opportunities.
- Why this job: Be the friendly face of our hotel and kickstart your career in hospitality.
- Qualifications: Passion for customer service and a friendly personality.
The predicted salary is between 27000 - 30000 £ per year.
We're currently recruiting in our Cockermouth Premier Inn Hotel. Working 24 hours per week, paying up to £13.06 per hour.
Come and be a Receptionist at Premier Inn in Cockermouth. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment you check them in - be it a warm smile or joining up with the housekeeping team to get rooms perfect.
PAY RATE: Up to £13.06 per hour
CONTRACT TYPE: Permanent - we don't do zero hours contracts!
HOURS: 24 hours per week
LOCATION: Cockermouth Premier Inn, Egremont Road, Cockermouth CA13 0QX
Why you'll love it here:
- Training and support: We've got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Company pension and save as you earn scheme.
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more.
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us.
What you'll do:
Join our team at Premier Inn Cockermouth as a Receptionist and use your passion for customer service to its full potential. Be part of the UK's leading hospitality business, Whitbread.
Reception - Team Member - Cockermouth employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception - Team Member - Cockermouth
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Premier Inn and their values. This will help you connect with the team and show that you're genuinely interested in being part of their friendly atmosphere.
✨Tip Number 2
Practice your customer service skills! Since you'll be the friendly face welcoming guests, think of scenarios where you can demonstrate your ability to handle different situations. Role-play with a friend or family member to build your confidence.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and professional for your interview. A neat appearance shows that you take the opportunity seriously and are ready to represent the hotel.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re tech-savvy and comfortable with the digital side of things, which is super important in today’s job market.
We think you need these skills to ace Reception - Team Member - Cockermouth
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your fun personality shine through! We want to see the real you, so don’t be afraid to show off your customer service skills and how you can make guests feel welcome.
Tailor Your Application: Make sure to tailor your application specifically for the Receptionist role at Premier Inn. Highlight any relevant experience in hospitality or customer service, and connect it back to what we do here at our Cockermouth hotel.
Keep It Clear and Concise: We appreciate a straightforward application! Keep your writing clear and to the point, making it easy for us to see why you’d be a great fit for our team. Avoid fluff and focus on your key strengths.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Premier Inn
✨Know the Company
Before your interview, take some time to research Premier Inn. Understand their values, mission, and what makes them stand out in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Receptionist, your customer service skills are crucial. Prepare examples from your past experiences where you went above and beyond for a customer. This could be anything from resolving a complaint to creating a memorable experience for a guest. Make sure to highlight these during your interview!
✨Practice Common Interview Questions
Familiarise yourself with common interview questions for reception roles. Questions like 'How would you handle a difficult guest?' or 'What do you think is the most important quality for a receptionist?' are likely to come up. Practising your answers will help you feel more confident and articulate during the actual interview.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. A neat appearance reflects your respect for the role and the company. Remember, as the friendly face of the hotel, you want to convey professionalism and approachability right from the start.