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- Tasks: Welcome guests and provide top-notch customer service in a vibrant hotel environment.
- Company: Join Premier Inn, the UK's leading hospitality business with a friendly culture.
- Benefits: Enjoy competitive pay, discounts, and a complimentary breakfast when you join.
- Why this job: Kickstart your career in hospitality with immediate start and no experience needed!
- Qualifications: Good communication skills and a passion for customer service.
- Other info: Flexible hours with clear career progression opportunities.
The predicted salary is between 10 - 13 £ per hour.
Employer: Premier Inn
Location: London, Greater London
Salary: Competitive
Closing date: 26 Feb 2026
Sector: Restaurant, Catering & Hospitality jobs, Duty Manager
Job Type: Contract
We are currently recruiting in our London Brentford Premier Inn. Working 30 hours per week, paying up to £13.06 per hour.
Come and be a Front of House Team Member at Premier Inn in London Brentford. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in - be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect. Immediate start, no experience needed.
PAY RATE: Up to £13.06 per hour
CONTRACT TYPE: Fixed Term Contract - we don’t do zero hours contracts!
HOURS: 30 hours per week
LOCATION: London Brentford Premier Inn, Alfa Laval, Great West Rd, London TW8 9AD
Why you’ll love it here:
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
- Pension and saving schemes: Company pension and save as you earn scheme
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us
What you’ll do:
- Welcome guests and provide friendly, professional customer service at all times.
- Assist with front-of-house operations (e.g., dining, bar, and seating) as required.
- Coordinate with housekeeping to ensure rooms are clean and ready for guests.
- Support team members to deliver a smooth guest experience from check-in to check-out.
Qualifications and requirements:
- Immediate start available; no prior experience required.
- Availability to work 30 hours per week.
- Good communication and customer service skills.
Ground Floor - Duty Manager - Hounslow, London in City of Westminster employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ground Floor - Duty Manager - Hounslow, London in City of Westminster
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Premier Inn. Understand their values and what makes them tick. This will help you connect with the interviewer and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making guests feel welcome, think of examples from your past experiences where you've gone above and beyond for someone. Share these stories during your interview to highlight your suitability for the role.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and presentable for your interview. A neat appearance shows that you take the opportunity seriously and are ready to represent the Premier Inn brand.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Ground Floor - Duty Manager - Hounslow, London in City of Westminster
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your fun side and customer service skills.
Tailor Your Application: Make sure to customise your application for the Duty Manager role. Highlight any relevant experience or skills that match what we’re looking for, even if it’s just a knack for making guests feel welcome!
Keep It Clear and Concise: We appreciate a straightforward application. Keep your sentences clear and to the point, so we can easily see why you’d be a great fit for our team at Premier Inn.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it’s super simple to do!
How to prepare for a job interview at Premier Inn
✨Know the Company
Before your interview, take some time to research Premier Inn. Understand their values, mission, and what makes them stand out in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Duty Manager, customer service is key. Prepare examples from your past experiences where you've gone above and beyond for a customer. Even if you don’t have direct experience, think of situations where you’ve helped someone or resolved an issue.
✨Practice Common Interview Questions
Anticipate questions like 'How would you handle a difficult guest?' or 'What does great customer service mean to you?'. Practising your responses can help you feel more confident and articulate during the actual interview.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. A neat appearance shows that you respect the opportunity and are serious about the position. Plus, it aligns with the professional image of Premier Inn.