At a Glance
- Tasks: Ensure guest safety and comfort overnight while providing excellent customer service.
- Company: Join the friendly team at Premier Inn in Cirencester Town Centre.
- Benefits: Enjoy discounts on meals, hotel stays, a pension, and free breakfast for new joiners.
- Other info: Great opportunity for personal growth and development in a supportive environment.
- Why this job: Make a difference in guests' experiences while working flexible night hours.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn.
The predicted salary is between 28000 - 29000 £ per year.
Join Premier Inn in Cirencester Town Centre as a Nights Team Member, working 16 hours per week at a pay rate of up to £13.66 per hour. This role involves ensuring guest safety and comfort overnight, along with problem-solving and customer service. No prior experience is necessary, as training and support will be provided.
The position offers benefits such as:
- Discounts on meals and hotel stays
- A company pension
- A complimentary breakfast for new joiners
Overnight Guest Experience Lead in Cirencester employer: Premier Inn
Premier Inn in Cirencester Town Centre is an exceptional employer, offering a supportive work culture where every team member is valued. With comprehensive training provided, employees can grow their skills while enjoying benefits like meal and hotel stay discounts, a company pension, and a complimentary breakfast for new joiners, making it a rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Overnight Guest Experience Lead in Cirencester
✨Tip Number 1
Make sure to showcase your customer service skills during the interview. We want to see how you handle tricky situations and ensure guest comfort, so think of examples from your past experiences that highlight your problem-solving abilities.
✨Tip Number 2
Don’t underestimate the power of a good night’s sleep before your interview! Being well-rested will help you stay alert and engaged, which is super important for a role focused on guest experience during the night.
✨Tip Number 3
Familiarise yourself with Premier Inn’s values and what they stand for. We love candidates who align with our mission to provide excellent service, so showing that you understand our ethos can really set you apart.
✨Tip Number 4
Apply through our website for the best chance of landing the job! It’s the quickest way to get your application in front of us, and we’re always on the lookout for passionate individuals ready to enhance our guests' overnight experience.
We think you need these skills to ace Overnight Guest Experience Lead in Cirencester
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond just your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application:Make sure to tailor your application to the Overnight Guest Experience Lead role. Highlight any relevant skills or experiences that relate to guest safety and comfort, even if they’re from different contexts. We love seeing how you connect your background to our needs!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to what makes you a great fit for the role. Remember, we’re looking for clarity in communication, especially in customer service roles!
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we offer at Premier Inn!
How to prepare for a job interview at Premier Inn
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Nights Team Member at Premier Inn involves. Familiarise yourself with the responsibilities like ensuring guest safety and comfort, as well as problem-solving. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Even if you don’t have prior experience, think about times when you've provided excellent customer service. Prepare examples that highlight your ability to solve problems and ensure satisfaction. This will demonstrate to the interviewer that you have the right mindset for the job.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some questions about the team dynamics, training opportunities, or what a typical night shift looks like. This shows that you’re engaged and eager to learn more about the company culture and expectations.
✨Be Yourself and Stay Positive
Remember, they want to see the real you! Bring your personality into the conversation and maintain a positive attitude throughout. A friendly and approachable demeanour can go a long way in a customer-focused role like this one.
