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- Tasks: Ensure overnight guests' safety and comfort while providing excellent customer service.
- Company: Leading hotel chain in Christchurch with a focus on guest satisfaction.
- Benefits: Up to £13.16 per hour, discounts, and complimentary breakfast.
- Why this job: Join a supportive team and make a difference in guests' overnight experiences.
- Qualifications: Calm personality and strong customer service skills required.
- Other info: Immediate start available with training provided.
The predicted salary is between 13 - 13 £ per hour.
A leading hotel chain in Christchurch seeks a Nights Team Member to ensure overnight guests' safety and comfort. This role requires a calm personality and good customer service skills to help guests rest easy. An immediate start is available with training provided.
The position offers a pay rate of up to £13.16 per hour for 28 hours a week on a permanent contract, along with various benefits including discounts and a complimentary breakfast.
Overnight Guest Care Specialist (Night Shift) in Christchurch employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Overnight Guest Care Specialist (Night Shift) in Christchurch
✨Tip Number 1
Make sure to showcase your calm personality during interviews. We want to see how you handle pressure and ensure guests feel safe and comfortable. Think of examples from past experiences where you've provided excellent customer service.
✨Tip Number 2
Practice common interview questions related to guest care. We can help you prepare by providing resources and tips on how to answer them effectively. Remember, confidence is key!
✨Tip Number 3
Don’t forget to highlight your availability for night shifts. This role is all about being there for guests when they need it most, so let us know you’re ready to take on the challenge!
✨Tip Number 4
Apply through our website for a smoother process! We’ve made it easy for you to submit your application and get noticed. Plus, we love seeing candidates who take the initiative to apply directly!
We think you need these skills to ace Overnight Guest Care Specialist (Night Shift) in Christchurch
Some tips for your application 🫡
Show Your Calm Side: Since the role is all about ensuring guests feel safe and comfortable, make sure to highlight any experience you have in customer service or hospitality. We want to see how you handle situations calmly and effectively!
Tailor Your Application: Take a moment to read through the job description and tailor your application accordingly. We love seeing candidates who take the time to connect their skills and experiences directly to what we’re looking for.
Be Yourself: We’re looking for genuine personalities! Don’t be afraid to let your true self shine through in your application. Share your passion for helping others and why you’d be a great fit for our Nights Team.
Apply Through Our Website: To make sure your application gets to us quickly and easily, apply directly through our website. It’s the best way to ensure we see your application right away and can get back to you soon!
How to prepare for a job interview at Premier Inn
✨Show Your Calm Side
As an Overnight Guest Care Specialist, you'll need to demonstrate a calm and collected personality. During the interview, try to stay relaxed and composed, even if questions get tricky. Practising mindfulness techniques beforehand can help you maintain that calm vibe.
✨Highlight Customer Service Skills
This role is all about ensuring guests feel safe and comfortable. Be ready to share specific examples from your past experiences where you provided excellent customer service. Think of situations where you went above and beyond to help someone – those stories will resonate well!
✨Know the Hotel Chain
Do your homework on the hotel chain before the interview. Familiarise yourself with their values, mission, and any recent news. This knowledge will not only impress the interviewer but also help you tailor your answers to align with what they stand for.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess how you'd handle various situations with guests. Practice responses to common scenarios, like dealing with a noisy guest or a late check-in. This will show that you're ready to tackle the challenges of the night shift head-on.
