At a Glance
- Tasks: Welcome guests with a smile and ensure their stay is perfect.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Up to £12.56 per hour, discounts, and a complimentary breakfast for two.
- Other info: Permanent contract with clear career progression opportunities.
- Why this job: Be the friendly face of our hotel and make a real difference.
- Qualifications: Passion for customer service and a fun personality.
The predicted salary is between 10 - 13 £ per hour.
Come and be a Receptionist at Chippenham Premier Inn. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment you check them in – be it a warm smile or joining up with the housekeeping team to get rooms perfect.
PAY RATE: Up to £12.56 per hour
CONTRACT TYPE: Permanent – we don’t do zero hours contracts!
HOURS: 20 hours per week
LOCATION: W Cepen Way, Chippenham SN14 6UZ
Why you’ll love it here:
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Company pension and save as you earn scheme.
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more.
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us.
What you’ll do:
Join our team at Chippenham Premier Inn as a Receptionist and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
Reception Team Member in Chippenham employer: Premier Inn
At Chippenham Premier Inn, we pride ourselves on being an excellent employer, offering a supportive work culture where your customer service skills can shine. With a clear career path, generous benefits including discounts and complimentary meals, and a commitment to employee growth, you'll find a rewarding environment that values your contributions and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Reception Team Member in Chippenham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Chippenham Premier Inn and Whitbread. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making guests feel welcome, think of examples from your past experiences where you've gone above and beyond for someone. This will help you shine during the interview.
✨Tip Number 3
Dress the part! First impressions matter, especially in hospitality. Make sure you look smart and presentable when you go for your interview. It shows that you take the opportunity seriously and are ready to represent the hotel.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join our team. By applying directly, you’ll have a better chance of getting noticed and can keep track of your application status easily.
We think you need these skills to ace Reception Team Member in Chippenham
Some tips for your application 🫡
Show Your Personality:As a Receptionist, your personality is key! Let your fun side shine through in your application. We want to see how you can bring warmth and friendliness to our team.
Highlight Customer Service Skills:Make sure to emphasise any previous customer service experience you have. We love seeing how you've made guests feel welcome and comfortable in the past!
Tailor Your Application:Don’t just send a generic application. Take a moment to tailor it to the role at Chippenham Premier Inn. Mention why you’re excited about working with us and what makes you a great fit.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Premier Inn
✨Show Off Your Personality
As a Receptionist, your personality is key! Make sure to let your fun and friendly side shine through during the interview. Smile, maintain eye contact, and engage with the interviewer as if they were a guest checking in.
✨Know the Company
Do a bit of homework on Chippenham Premier Inn and Whitbread. Familiarise yourself with their values and what makes them stand out in the hospitality industry. This will show that you’re genuinely interested and ready to be part of their team.
✨Demonstrate Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about situations where you went above and beyond for a guest or resolved a tricky issue. This will highlight your suitability for the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, career progression opportunities, or what a typical day looks like. This shows your enthusiasm and eagerness to learn more about the role.
