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- Tasks: Lead a dynamic team to ensure an exceptional hotel experience for guests.
- Company: Join Premier Inn, a renowned hotel chain with a welcoming culture.
- Benefits: Enjoy competitive pay, discounts, and a clear career path.
- Why this job: Make a real impact in hospitality while developing your leadership skills.
- Qualifications: Experience in leading teams, preferably in retail or customer service.
- Other info: Immediate start available with permanent contract and no zero hours.
The predicted salary is between 1100 - 1400 ÂŁ per month.
Come and be a Duty Manager at Premier Inn in Chester. Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant.
If youâve got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management. Weâre looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.
Immediate start â with all leadership experience relevant.
PAY RATE: Up to ÂŁ13.36 per hour
CONTRACT TYPE: Permanent â we donât do zero hours contracts!
HOURS: 40 hours a week
LOCATION: 20-24 City Road, Chester, Cheshire, CH1 3AE
Why youâll love it here:
- Training and support: At Premier Inn we do careers worth staying for, so from day one, youâll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, thereâs a clear career path within our business to help you grow.
- Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Take advantage of our company pension and saveâasâyouâearn scheme.
- Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.
What youâll do:
Join our team at Chester City Centre Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, highâperforming team that ensures the smooth running of our hotel. If youâve led a team in a retail environment, youâll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.
Hotel - Duty Manager in Chester employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Hotel - Duty Manager in Chester
â¨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Duty Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
â¨Tip Number 2
Prepare for those interviews by practising common questions related to leadership and customer service. We recommend role-playing with a friend or using online resources to get comfortable with your responses. Confidence is key!
â¨Tip Number 3
Showcase your leadership skills during the interview by sharing specific examples from your past experiences. Whether itâs managing a team in retail or resolving customer complaints, make sure to highlight how you inspired others and delivered outstanding service.
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets noticed. Plus, youâll find all the latest opportunities at Premier Inn, making it easier for us to help you land that perfect Duty Manager position.
We think you need these skills to ace Hotel - Duty Manager in Chester
Some tips for your application đŤĄ
Show Off Your Leadership Skills: Make sure to highlight any experience you have in leading teams, especially in retail or similar environments. We want to see how you've inspired others and created a positive atmosphere!
Tailor Your Application: Donât just send the same CV everywhere! Take a moment to tweak your application to match the Duty Manager role at Premier Inn. Mention specific skills that relate to customer experience and team management.
Be Personable: We love a friendly vibe! When writing your cover letter, let your personality shine through. Share why youâre passionate about hospitality and how you can contribute to our welcoming environment.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. Itâs super easy and ensures your application gets to us without any hiccups!
How to prepare for a job interview at Premier Inn
â¨Know the Company Inside Out
Before your interview, take some time to research Premier Inn. Understand their values, mission, and what makes them stand out in the hospitality industry. This knowledge will not only impress your interviewers but also help you tailor your answers to align with their expectations.
â¨Showcase Your Leadership Experience
Since the role requires strong leadership skills, be ready to share specific examples from your past experiences where you successfully led a team. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight how your leadership made a positive impact.
â¨Demonstrate Customer Service Excellence
As a Duty Manager, delivering outstanding customer experience is key. Prepare to discuss situations where you went above and beyond for customers. Think about challenges you faced and how you resolved them to ensure guest satisfaction, as this will show your commitment to the role.
â¨Ask Thoughtful Questions
At the end of the interview, donât forget to ask questions! Inquire about the team dynamics, training opportunities, or what success looks like in this role. This shows your genuine interest in the position and helps you assess if itâs the right fit for you.
