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- Tasks: Lead a dynamic hotel team to deliver exceptional customer service and maintain health and safety standards.
- Company: Join a leading hotel chain known for its commitment to excellence.
- Benefits: Earn up to £13.36 per hour with growth opportunities and training support.
- Why this job: Make a real impact in the hospitality industry while developing your leadership skills.
- Qualifications: Experience in retail or management and a passion for customer experience.
- Other info: Exciting career progression in a vibrant city centre location.
The predicted salary is between 28000 - 42000 £ per year.
A leading hotel chain is seeking a Duty Manager for their Chester City Centre location. In this role, you will lead a dedicated team to ensure exceptional service delivery while managing health and safety standards.
The ideal candidate will have prior experience in retail or management and be passionate about customer experience.
Competitive pay at up to £13.36 per hour, with opportunities for growth within the company through training and support.
Duty Manager: Lead a High-Impact Hotel Team (Permanent, 40h) in Chester employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager: Lead a High-Impact Hotel Team (Permanent, 40h) in Chester
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Duty Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for the interview by researching the hotel chain and its values. Show us that you’re not just passionate about customer experience, but that you understand how to lead a team in delivering it. Tailor your answers to reflect their mission and standards.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. Focus on common questions for management roles and be ready to discuss your previous experiences in retail or management that showcase your leadership skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Duty Manager: Lead a High-Impact Hotel Team (Permanent, 40h) in Chester
Some tips for your application 🫡
Show Your Passion for Customer Experience: When writing your application, let us see your enthusiasm for delivering exceptional service. Share specific examples from your past roles that highlight your commitment to customer satisfaction.
Highlight Relevant Experience: Make sure to emphasise any previous experience in retail or management. We want to know how your background has prepared you for leading a team and managing health and safety standards in a hotel environment.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to this specific role. Mention the hotel chain and why you’re excited about the opportunity to work with us in Chester City Centre.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at Premier Inn
✨Know the Hotel Inside Out
Before your interview, do some research on the hotel chain and its values. Familiarise yourself with their services, customer reviews, and any recent news. This will show your genuine interest in the role and help you answer questions more effectively.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll be leading a team, so be ready to discuss your previous management experiences. Prepare specific examples of how you've motivated a team or handled difficult situations. This will demonstrate your capability to lead and inspire others.
✨Emphasise Customer Experience
Since the role focuses on exceptional service delivery, think of instances where you've gone above and beyond for customers. Share these stories during the interview to highlight your passion for customer experience and your problem-solving skills.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the hotel's culture, training opportunities, and expectations for the Duty Manager role. This not only shows your enthusiasm but also helps you determine if the company is the right fit for you.
