At a Glance
- Tasks: Welcome guests and provide excellent customer service at our hotel.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Competitive pay, discounts, pension schemes, and free breakfast.
- Why this job: No experience needed; start your career in a fun environment!
- Qualifications: A friendly personality and a passion for customer service.
- Other info: Clear career path and immediate start available.
The predicted salary is between 12 - 13 £ per hour.
We're currently recruiting in our Catterick Garrison Premier Inn. Working 12 hours per week, paying up to £12.56 per hour.
Come and be a Front of House Team Member at Catterick Garrison Premier Inn. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in - be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect. Immediate start, no experience needed.
PAY RATE: Up to £12.56 per hour
CONTRACT TYPE: Permanent - we don’t do zero hours contracts!
HOURS: 12 hours per week
LOCATION: Princes Gate, Catterick, North Yorkshire, DL9 3BA
Why you’ll love it here:
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
- Pension and saving schemes: Company pension and save as you earn scheme
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us
What you’ll do: Join our team at Catterick Garrison Premier Inn as a Front of House Team Member and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
Ground Floor - Team Member - Catterick Garrison employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ground Floor - Team Member - Catterick Garrison
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of homework on Premier Inn. Understand their values and what makes them tick. This way, you can show off your enthusiasm and how you fit right into their team.
✨Tip Number 2
Practice makes perfect! Grab a mate and do some mock interviews. Focus on common questions like 'What does great customer service mean to you?' or 'How would you handle a difficult guest?' This will help you feel more confident when it’s your turn in the hot seat.
✨Tip Number 3
Dress to impress! Even though it’s a casual role, showing up looking smart can make a great first impression. It shows you care about the opportunity and are ready to represent the brand well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a chance to reiterate your excitement about joining the team!
We think you need these skills to ace Ground Floor - Team Member - Catterick Garrison
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your fun personality shine through! We want to see the real you, so don’t be afraid to show off your customer service skills and how you can make guests feel welcome.
Keep It Simple: We love a straightforward application. Stick to clear and concise language, and make sure to highlight any relevant experience, even if it’s just a knack for making people smile or a passion for hospitality.
Tailor Your Application: Make sure to tailor your application to the Front of House Team Member role. Mention why you’re excited about working at Catterick Garrison Premier Inn and how you can contribute to our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Premier Inn
✨Show Your Personality
As a Front of House Team Member, your personality is key! Be sure to let your fun and friendly side shine through during the interview. Smile, engage with the interviewer, and show them that you’re genuinely excited about the role.
✨Know the Company
Do a bit of homework on Premier Inn and Whitbread. Familiarise yourself with their values and what makes them stand out in the hospitality industry. This will help you answer questions more confidently and show that you’re truly interested in being part of their team.
✨Prepare for Customer Scenarios
Think about common customer service scenarios you might face as a Front of House Team Member. Prepare some examples of how you would handle different situations, like dealing with a complaint or making a guest feel welcome. This will demonstrate your problem-solving skills and customer focus.
✨Ask Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and helps you understand if it’s the right fit for you. You could ask about training opportunities, team dynamics, or what a typical day looks like at Catterick Garrison.