At a Glance
- Tasks: Ensure guest safety and provide excellent customer service overnight.
- Company: Join Premier Inn, part of the UK's leading hospitality business.
- Benefits: Up to £12.86 per hour, discounts, and a complimentary breakfast for two.
- Why this job: Immediate start with no experience needed and clear career progression.
- Qualifications: Calm personality and problem-solving skills required.
- Other info: Permanent contract with 23 hours per week, over 18s only.
The predicted salary is between 11 - 13 £ per hour.
Come and be a Nights Team Member at Premier Inn in Castleford (Xscape, M62 J32). As the go-to for our hotel overnight guests, use your calm personality to ensure their safety and your customer service skills to help them rest easy and get that good night’s sleep with us.
Immediate start, no experience needed.
Pay Rate: Up to £12.86 per hour - night shift
Contract Type: Permanent – we don’t do zero hours contracts!
Over 18s only.
Hours: 23 hours per week
Location: Colorado Way, Castleford, West Yorkshire, WF10 4TA
Why you’ll love it here:
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Company pension and save as you earn scheme.
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more.
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us.
What you’ll do: Join our team at Premier Inn Castleford (Xscape, M62 J32) as a Nights Team Member and look after our hotel and guests overnight. Bring your problem-solving skills, health and safety knowledge and be part of the UK’s leading hospitality business, Whitbread.
Nights - Team Member in Castleford employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Nights - Team Member in Castleford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Premier Inn and Whitbread. Understanding their values and what they stand for will help you connect better during the conversation.
✨Tip Number 2
Practice your customer service skills! Since you'll be dealing with guests overnight, think of scenarios where you might need to solve problems or provide assistance. Role-playing these situations can really boost your confidence.
✨Tip Number 3
Dress the part! Even though it’s a night shift, showing up looking smart and professional can make a great first impression. It shows you’re serious about the role and ready to represent the team.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application in front of us. Plus, you’ll find all the info you need about the role and the perks that come with being a Nights Team Member at Premier Inn.
We think you need these skills to ace Nights - Team Member in Castleford
Some tips for your application 🫡
Show Your Personality: When writing your application, let your calm and friendly personality shine through. We want to see how you can make our guests feel at ease during their stay, so don’t be shy about sharing your customer service skills!
Keep It Simple: We love straightforward applications! Stick to the point and make sure your experience (even if it’s not directly related) highlights your problem-solving skills and ability to work well under pressure.
Tailor Your Application: Make sure to tailor your application to the Nights Team Member role. Mention why you’re excited about working nights and how you can contribute to our guests’ good night’s sleep – we’re all about that!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to get your application and for you to keep track of your progress. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Premier Inn
✨Show Your Calm Side
As a Nights Team Member, your calm personality is key. During the interview, demonstrate how you handle stressful situations with ease. Share examples of times when you've kept your cool and resolved issues effectively.
✨Highlight Customer Service Skills
Customer service is at the heart of this role. Be ready to discuss your experience in helping others, even if it’s not in a hotel setting. Think about times when you’ve gone above and beyond for someone and how that relates to ensuring guests have a good night’s sleep.
✨Know the Basics of Health and Safety
Familiarise yourself with basic health and safety protocols relevant to hospitality. You don’t need to be an expert, but showing that you understand the importance of guest safety will impress your interviewers. Brush up on common safety practices before the big day.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some questions about the team dynamics, training opportunities, or what a typical night shift looks like. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.