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- Tasks: Welcome guests and provide top-notch customer service at Premier Inn.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Up to £12.56 per hour, discounts, and a complimentary breakfast for two.
- Why this job: No experience needed; immediate start with clear career progression.
- Qualifications: Fun personality and a passion for customer service.
- Other info: Enjoy a supportive team environment and great perks!
The predicted salary is between 10 - 13 £ per hour.
Come and be a Front of House Team Member at Premier Inn in Castleford (Xscape, M62 J32). As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in – be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect.
Immediate start, no experience needed.
Pay rate: Up to £12.56 per hour
Contract type: Permanent – we don’t do zero hours contracts!
Hours: 15 hours per week
Location: Parkstone Road, Dovercourt, Harwich CO12 4NX
Why you’ll love it here:
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
- Pension and saving schemes: Company pension and save as you earn scheme
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us
What you’ll do: Join our team at Premier Inn Castleford (Xscape, M62 J32) as a Front of House Team Member and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
Ground Floor - Team Member in Castleford employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ground Floor - Team Member in Castleford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Premier Inn and Whitbread. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making guests feel welcome, think of some examples from your past experiences where you've gone above and beyond for someone. This will help you shine during the interview!
✨Tip Number 3
Dress the part! Even though it’s a casual environment, showing up looking smart and presentable can make a great first impression. It shows that you care about the opportunity and respect the team.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Plus, it makes the process smoother for everyone involved. Don’t hesitate – get your application in today!
We think you need these skills to ace Ground Floor - Team Member in Castleford
Some tips for your application 🫡
Show Your Personality: We want to see the real you! When you're writing your application, let your fun personality shine through. Remember, this role is all about being the friendly face of our hotel, so don’t be shy to show us how you’d welcome guests.
Highlight Customer Service Skills: Even if you don’t have direct experience, we’re keen to hear about any customer service skills you’ve got. Think about times you’ve helped someone out or made their day better – that’s what we’re looking for!
Keep It Simple and Clear: We love a straightforward application! Make sure your writing is clear and easy to read. Avoid jargon and keep it simple – we want to get to know you without any confusion.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it’s super quick and user-friendly!
How to prepare for a job interview at Premier Inn
✨Show Your Personality
As a Front of House Team Member, your personality is key! Be yourself during the interview and let your fun side shine through. Remember, they’re looking for someone who can create a warm and welcoming atmosphere for guests.
✨Know the Company
Do a bit of homework on Premier Inn and Whitbread. Familiarise yourself with their values and what makes them stand out in the hospitality industry. This will help you answer questions more confidently and show that you’re genuinely interested in being part of their team.
✨Prepare for Customer Scenarios
Think about common customer service scenarios you might face as a Front of House Team Member. Prepare some examples of how you would handle different situations, like dealing with a complaint or making a guest feel special. This will demonstrate your customer service skills effectively.
✨Ask Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, team dynamics, or what a typical day looks like. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.