At a Glance
- Tasks: Welcome guests and provide top-notch customer service at our hotel.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Up to £12.56 per hour, discounts, and a complimentary breakfast for two.
- Other info: Enjoy perks like 60% off hotel stays and savings on everyday expenses.
- Why this job: Immediate start with no experience needed and clear career progression.
- Qualifications: Passion for customer service and a friendly attitude.
The predicted salary is between 10 - 13 £ per hour.
Come and be a Front of House Team Member at Carlisle (M6 Junction 44) Premier Inn. As the friendly face of our hotel, use your customer service skills to welcome guests. Help them to rest easy from the moment they check in – be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect. Immediate start, no experience needed.
Pay rate: Up to £12.56 per hour
Contract type: Permanent – we don’t do zero hours contracts!
Hours: 16 hours per week
Location: Parkhouse Road, Carlisle CA3 0JR
Why you’ll love it here:
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Company pension and save as you earn scheme.
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more.
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us.
What you’ll do: Join our team at Carlisle (M6 Junction 44) Premier Inn as a Front of House Team Member and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
Ground Floor Team Member in Carlisle employer: Premier Inn
Join the vibrant team at Carlisle (M6 Junction 44) Premier Inn, where your customer service skills will shine as you welcome guests and create memorable experiences. With a strong focus on employee growth, we offer comprehensive training, a clear career path, and fantastic benefits including discounts on accommodation and meals, making it an ideal place for those seeking meaningful employment in the hospitality sector.
StudySmarter Expert Advice🤫
We think this is how you could land Ground Floor Team Member in Carlisle
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of research on Premier Inn and Whitbread. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making guests feel welcome, think of examples from your past experiences where you've gone above and beyond for someone. This will help you shine during the interview.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and presentable when you arrive for your interview. It shows that you care and are ready to represent the friendly face of the hotel.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It makes it easier for us to spot your enthusiasm and get you in for an interview sooner rather than later!
We think you need these skills to ace Ground Floor Team Member in Carlisle
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your customer service skills and enthusiasm for the role.
Tailor Your Application:Make sure to tailor your application to the Front of House Team Member position. Highlight any relevant experience or skills that match what we’re looking for, even if it’s from a different context!
Keep It Clear and Concise:We appreciate a straightforward application. Keep your sentences clear and to the point, making it easy for us to see why you’d be a great fit for our team at Premier Inn.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Premier Inn
✨Show Your Customer Service Skills
As a Front of House Team Member, your customer service skills are key. Think about examples from your past experiences where you’ve gone above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your passion for helping others.
✨Familiarise Yourself with the Company
Before the interview, take some time to learn about Premier Inn and Whitbread. Understanding their values and what they stand for will help you align your answers with their expectations. Plus, it shows that you’re genuinely interested in the role!
✨Practice Common Interview Questions
Prepare for typical interview questions like 'How would you handle a difficult guest?' or 'What does great customer service mean to you?'. Practising your responses can help you feel more confident and articulate during the actual interview.
✨Dress the Part
Even though this is a hospitality role, first impressions matter! Dress smartly and appropriately for the interview. It shows respect for the opportunity and gives a good impression of how you’ll present yourself to guests.
