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- Tasks: Welcome guests and provide excellent customer service while serving meals.
- Company: Join a leading hotel chain with a friendly atmosphere.
- Benefits: Earn up to £12.56 per hour, enjoy discounts and comprehensive training.
- Why this job: Be the face of hospitality and create memorable experiences for guests.
- Qualifications: Great communication skills and a passion for customer service.
- Other info: Permanent role with 16 hours per week and a supportive work environment.
The predicted salary is between 12 - 13 £ per hour.
A leading hotel chain is seeking a Front of House Team Member for their Carlisle location. You will be the friendly face that welcomes guests, utilising your customer service skills for tasks including serving meals and ensuring room readiness.
This permanent role offers 16 hours of work per week with a pay rate up to £12.56 per hour. Enjoy comprehensive training, discounts on meals and hotel stays, as well as a welcoming work environment.
Front of House Team Member — Carlisle (M6 J44) employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Member — Carlisle (M6 J44)
✨Tip Number 1
Make sure to research the hotel chain before your interview. Knowing their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their Front of House crew.
✨Tip Number 2
Practice your customer service skills! Think about scenarios you might face as a Front of House Team Member and how you'd handle them. Being prepared will boost your confidence and impress the hiring team.
✨Tip Number 3
Dress the part! First impressions matter, especially in a hospitality role. Show up looking smart and professional to demonstrate that you take the opportunity seriously and are ready to represent the hotel well.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team.
We think you need these skills to ace Front of House Team Member — Carlisle (M6 J44)
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the friendly face behind the words, so don’t be afraid to show us your enthusiasm for customer service and hospitality.
Tailor Your Application: Make sure to tailor your application to the Front of House Team Member role. Highlight any relevant experience you have in customer service or hospitality, and mention specific skills that align with what we’re looking for.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Premier Inn
✨Know the Company
Before your interview, take some time to research the hotel chain. Understand their values, mission, and what makes them stand out in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Front of House Team Member, customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for a guest or resolved a difficult situation. This will demonstrate your ability to handle the role's responsibilities with ease.
✨Practice Common Interview Questions
Think about common interview questions related to hospitality, such as how you would handle a complaint or what you think makes great customer service. Practising your responses can help you feel more confident and articulate during the actual interview.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview, reflecting the professional image of the hotel. A neat appearance shows that you take the opportunity seriously and are ready to represent the brand well.