At a Glance
- Tasks: Welcome guests and provide top-notch customer service at our hotel.
- Company: Join the friendly team at ZIP by Premier Inn Cardiff.
- Benefits: Earn up to £13.06 per hour with great discounts and perks.
- Other info: Enjoy a clear career path and fantastic training support.
- Why this job: Be the face of hospitality and create memorable experiences for guests.
- Qualifications: No experience needed, just bring your friendly personality!
The predicted salary is between 27000 - 28000 € per year.
Employer: Premier Inn
Location: Cardiff, Cardiff (Caerdydd)
Salary: Competitive
Closing date: 8 Jun 2026
Sector: Fitness jobs, Leisure Centre Receptionist, Hotel jobs, Hotel Receptionist, Spa, Massage & Beauty jobs, Spa Receptionist
Job Type: Contract
Working 24 hours per week, paying up to £13.06 per hour.
Role: Receptionist - ZIP by Premier Inn Cardiff
Come and be a multi-skilled Receptionist at ZIP by Premier Inn Cardiff. As the friendly face of our hotel, welcome guests and use your customer service skills to help them rest easy from the moment they check in. Immediate start, no experience needed.
Pay rate: Up to £13.06 per hour
Contract type: Permanent - we don't do zero hours contracts!
Hours: 24 hours per week
Location: Ipswich Road, Cardiff CF23 9AQ
Why you'll love it here:
- Training and support: Warm welcome and simple administration system, clear career path.
- Whitbread Benefits card: Up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Company pension and save as you earn scheme.
- Discounts: Savings on shops, utility bills, travel, cinema trips, supermarkets and more.
- Breakfast: Complimentary Premier Inn breakfast for 2 when you join us.
What you'll do:
- Welcome guests and provide excellent customer service from check-in to check-out.
- Assist guests with their needs, including beverage service, meal ordering and room arrangements.
- Ensure a positive and welcoming atmosphere as the friendly face of the hotel.
- Use fun personality to make guests feel comfortable and at ease.
ZIP - Team Member - Cardiff employer: Premier Inn
At Premier Inn Cardiff, we pride ourselves on being an excellent employer, offering a supportive work culture where every team member is valued. With clear career progression opportunities, comprehensive training, and generous benefits including discounts on accommodation and meals, we ensure our employees feel appreciated and motivated. Join us in creating a welcoming environment for our guests while enjoying a fulfilling role in the heart of Cardiff.
StudySmarter Expert Advice🤫
We think this is how you could land ZIP - Team Member - Cardiff
✨Tip Number 1
Get to know the company culture! Before your interview, check out Premier Inn's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since you'll be the friendly face of the hotel, think of scenarios where you can showcase your ability to make guests feel welcome and comfortable. Role-play with a friend if you need to!
✨Tip Number 3
Dress to impress! Even though it’s a casual role, showing up looking smart and professional can make a great first impression. It shows you care about the opportunity and are ready to represent the hotel well.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you on their radar and shows your enthusiasm for the role.
We think you need these skills to ace ZIP - Team Member - Cardiff
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the friendly and approachable side of you that will make our guests feel welcome. Don’t be afraid to be yourself!
Tailor Your Application:Make sure to tailor your application to the role of a Receptionist at ZIP by Premier Inn. Highlight any customer service experience or skills that relate to making guests feel comfortable and at ease.
Keep It Clear and Concise:We appreciate clarity! Keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to read and understand your key skills and experiences.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Premier Inn
✨Know the Company
Before your interview, take some time to research Premier Inn and ZIP. Understand their values, mission, and what makes them unique in the hospitality industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Show Off Your Customer Service Skills
As a Receptionist, you'll be the first point of contact for guests. Think of examples from your past experiences where you've provided excellent customer service. Be ready to share these stories during the interview to demonstrate your ability to create a welcoming atmosphere.
✨Be Yourself
ZIP by Premier Inn is looking for someone with a fun personality who can make guests feel comfortable. Don’t be afraid to let your true self shine through in the interview. A friendly and approachable attitude can go a long way in this role!
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare a few thoughtful ones about the role, training opportunities, or the team culture. This shows your enthusiasm and helps you determine if it's the right fit for you.
