At a Glance
- Tasks: Lead a dynamic team to ensure a brilliant hotel experience for guests.
- Company: Join the welcoming team at Premier Inn in Cardiff.
- Benefits: Earn up to £13.86 per hour with fantastic discounts and career growth.
- Other info: Fixed term contract with 32 hours a week and no zero hours contracts.
- Why this job: Make a real impact while developing your management skills in hospitality.
- Qualifications: Experience in leadership roles, especially in retail or customer service.
The predicted salary is between 28800 - 28800 € per year.
Come and be a Duty Manager at Premier Inn in ZIP by Premier Inn Cardiff. Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant.
If you’ve got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management. We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.
Immediate start – with all leadership experience relevant.
- PAY RATE: Up to £13.86 per hour (day shift)
- CONTRACT TYPE: Fixed Term Contract (until 01/11/2026) – we don’t do zero hours contracts!
- HOURS: 32 hours a week
- LOCATION: Ipswich Rd, Cardiff CF23 9AQ
Why you’ll love it here:
- Training and support: At Premier Inn we do careers worth staying for, so from day one, you'll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there's a clear career path within our business to help you grow.
- Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.
- Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.
What you’ll do: Join our team at ZIP by Premier Inn Cardiff as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high-performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.
ZIP Duty Manager in Cardiff employer: Premier Inn
At Premier Inn, we pride ourselves on being an excellent employer, offering a supportive work culture where your leadership skills can shine. With a clear career progression path, comprehensive training, and generous benefits including discounts and a pension scheme, working as a Duty Manager at ZIP by Premier Inn Cardiff not only promises a rewarding experience but also the opportunity to grow within a respected hospitality brand.
StudySmarter Expert Advice🤫
We think this is how you could land ZIP Duty Manager in Cardiff
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Duty Manager role. You never know who might have the inside scoop on openings at places like Premier Inn.
✨Tip Number 2
Prepare for those interviews! Research common questions for management roles and practice your answers. Highlight your leadership experience and how you've inspired teams in the past – that’s what they want to hear!
✨Tip Number 3
Show off your personality! When you apply through our website, make sure your application reflects who you are. A bit of charm goes a long way in the hospitality industry, so let your passion for customer service shine through.
✨Tip Number 4
Follow up after your application! A quick email thanking them for the opportunity and expressing your enthusiasm can set you apart from other candidates. It shows you're genuinely interested in the role and ready to lead the team!
We think you need these skills to ace ZIP Duty Manager in Cardiff
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Duty Manager role. Highlight any leadership experience you've had, especially in retail or similar environments, to show us you're the right fit for our team.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about delivering outstanding customer experiences and how your previous roles have prepared you for this position. Keep it engaging and personal!
Showcase Your Leadership Skills:In both your CV and cover letter, make sure to emphasise your leadership skills. We want to see examples of how you've inspired and managed teams in the past, as this is key to succeeding as a Duty Manager with us.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Premier Inn
✨Know the Company Inside Out
Before your interview, take some time to research Premier Inn and ZIP by Premier Inn Cardiff. Understand their values, mission, and what makes them stand out in the hospitality industry. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Experience
Since this role is all about leading a team, be ready to share specific examples of your leadership experience. Think about times when you've successfully managed a team, resolved conflicts, or improved customer service. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Prepare for Customer Service Scenarios
Expect questions related to customer service, as delivering an outstanding experience is key for this role. Prepare for situational questions like how you would handle a difficult guest or ensure health and safety standards are met. Practising these scenarios can help you respond confidently during the interview.
✨Ask Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to demonstrate your interest in the role and the company. Ask about the team dynamics, training opportunities, or what success looks like in the Duty Manager position. This shows you're serious about contributing to their success.
