At a Glance
- Tasks: Lead a team to create amazing guest experiences and ensure hotel safety.
- Company: Join the vibrant team at Premier Inn in Cardiff.
- Benefits: Enjoy discounts with the Whitbread Benefits Card and a solid pension scheme.
- Other info: Flexible hours with a pay rate of up to £13.86 per hour.
- Why this job: Make a real difference in guests' stays while developing your leadership skills.
- Qualifications: Previous leadership experience and a passion for customer service are essential.
The predicted salary is between 22000 - 25000 € per year.
Premier Inn in Cardiff is seeking a Duty Manager for ZIP by Premier Inn. The ideal candidate will lead a high-performing team to ensure a welcoming and safe hotel environment.
Responsibilities include:
- Managing health and safety standards
- Training team members
- Enhancing guest experiences
Applicants should have leadership experience and strong customer service skills.
Benefits include a Whitbread Benefits Card for discounts and a company pension scheme. Pay rate is up to £13.86 per hour for 32 hours a week.
Hotel Duty Manager — Lead Guest Experience & Ops in Cardiff employer: Premier Inn
Premier Inn in Cardiff offers an exceptional work environment for a Duty Manager, where you can lead a dedicated team and make a real impact on guest experiences. With a strong focus on employee development, competitive pay, and benefits such as the Whitbread Benefits Card and a company pension scheme, you'll find ample opportunities for growth and a supportive culture that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Duty Manager — Lead Guest Experience & Ops in Cardiff
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Premier Inn and ask about their experiences. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Show off your leadership skills in interviews! Prepare examples of how you've successfully managed teams or improved guest experiences in the past. We want to see that you can lead a high-performing team!
✨Tip Number 3
Research the company culture at Premier Inn. Understanding their values and mission will help you tailor your responses during interviews, showing that you're a perfect fit for their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Premier Inn family.
We think you need these skills to ace Hotel Duty Manager — Lead Guest Experience & Ops in Cardiff
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight any leadership experience you have. We want to see how you've led teams in the past and how you can bring that experience to enhance our guest experiences.
Emphasise Customer Service:Customer service is key in this role! Share specific examples of how you've gone above and beyond for guests in previous positions. This will help us understand your approach to creating a welcoming environment.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Premier Inn
✨Know the Company Inside Out
Before your interview, make sure you research Premier Inn and ZIP by Premier Inn thoroughly. Understand their values, mission, and what sets them apart in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your leadership style and how it aligns with creating a welcoming environment for guests.
✨Emphasise Customer Service Excellence
Customer service is key in this role. Be ready to discuss specific instances where you've gone above and beyond for guests. Think about how you can enhance guest experiences and be prepared to share your ideas during the interview.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the hotel's operations, team dynamics, and expectations for the Duty Manager role. This shows that you're proactive and genuinely interested in contributing to the team.
