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- Tasks: Lead a team to create unforgettable guest experiences in a vibrant hotel environment.
- Company: Join a well-known hotel chain in Cardiff with a focus on excellence.
- Benefits: Permanent contract, competitive pay of up to £13.36 per hour, and 40 hours a week.
- Why this job: Elevate your career while making a real difference in guests' lives.
- Qualifications: Previous leadership experience in retail or hospitality and a passion for customer service.
- Other info: Dynamic role with opportunities for personal and professional growth.
The predicted salary is between 1100 - 1400 £ per month.
A well-known hotel chain in Cardiff is seeking a dedicated Duty Manager to lead its team and ensure exceptional guest experiences. The ideal candidate will have previous leadership experience, particularly in retail or hospitality, and a passion for customer service.
Responsibilities include:
- Managing hotel operations
- Ensuring compliance with health and safety standards
- Inspiring the team to perform at their best
This position offers a permanent contract with a pay rate up to £13.36 per hour for 40 hours a week.
Hospitality Duty Manager — Lead & Elevate Guest Experience in Cardiff employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Duty Manager — Lead & Elevate Guest Experience in Cardiff
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Duty Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to leadership and guest experience. We recommend role-playing with a friend or using online resources to get comfortable with your responses. Confidence is key!
✨Tip Number 3
Showcase your passion for customer service during interviews. Share specific examples of how you've gone above and beyond for guests in previous roles. This will help you stand out as someone who truly cares about elevating the guest experience.
✨Tip Number 4
Don't forget to apply through our website! It’s super easy, and we love seeing applications from enthusiastic candidates like you. Plus, it gives us a chance to see your personality shine through in your application.
We think you need these skills to ace Hospitality Duty Manager — Lead & Elevate Guest Experience in Cardiff
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for customer service shine through. Share specific examples of how you've gone above and beyond to create memorable experiences for guests in your previous roles.
Highlight Leadership Experience: Make sure to emphasise any leadership roles you've held, especially in hospitality or retail. We want to see how you've inspired teams and managed operations effectively, so don’t hold back on those achievements!
Tailor Your Application: Take a moment to customise your application for this role. Mention the hotel chain by name and align your skills with the responsibilities listed in the job description. This shows us you’re genuinely interested and have done your homework.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the easiest way for us to receive your details and ensures you’re considered for this exciting opportunity to lead and elevate guest experiences!
How to prepare for a job interview at Premier Inn
✨Know the Hotel Inside Out
Before your interview, do some research on the hotel chain. Familiarise yourself with their values, services, and any recent news. This will not only show your genuine interest but also help you tailor your answers to align with their mission.
✨Showcase Your Leadership Skills
Prepare specific examples from your previous roles where you successfully led a team or improved guest experiences. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it easy for the interviewer to see your impact.
✨Emphasise Customer Service Passion
Since the role focuses on elevating guest experiences, be ready to discuss what exceptional customer service means to you. Share anecdotes that highlight your dedication to going above and beyond for guests, as this will resonate well with the interviewers.
✨Prepare Questions to Ask
Interviews are a two-way street, so think of insightful questions to ask about the hotel's culture, team dynamics, and expectations for the Duty Manager role. This shows your enthusiasm and helps you gauge if the hotel is the right fit for you.