At a Glance
- Tasks: Welcome guests and provide excellent customer service at Premier Inn.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Up to £13.06 per hour, discounts, and a complimentary breakfast.
- Other info: Fixed term contract with 15 hours per week over 2 days.
- Why this job: Immediate start with no experience needed and clear career progression.
- Qualifications: Fun personality and passion for customer service.
The predicted salary is between 13 - 13 £ per hour.
Come and be a Front of House Team Member at Premier Inn in Cardiff. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in – be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect. Immediate start, no experience needed.
PAY RATE: Up to £13.06 per hour
CONTRACT TYPE: Fixed term contract until 3rd September 2026 – we don’t do zero hours contracts!
HOURS: 15 hours per week over 2 days
LOCATION: Cardiff Bay Premier Inn, Bute Pl, Cardiff CF10 4AA
Why you’ll love it here:
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
- Pension and saving schemes: Company pension and save as you earn scheme
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us
What you’ll do:
Join our team at Premier Inn Cardiff as a Front of House Team Member and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
Front of House in Cardiff employer: Premier Inn
Join Premier Inn in Cardiff Bay as a Front of House Team Member and experience a vibrant work culture that prioritises customer service and employee growth. With comprehensive training, a clear career path, and fantastic benefits including discounts on accommodation and meals, you'll find meaningful and rewarding employment in a supportive environment. Enjoy the perks of working for the UK's leading hospitality business, where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House in Cardiff
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of homework on Premier Inn and Whitbread. Understanding their values and what they stand for will help you connect with the team and show them you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making guests feel welcome, think of some scenarios where you can showcase your friendly personality. Maybe role-play with a mate or even in front of the mirror – it’ll boost your confidence!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and approachable when you arrive for your interview. A neat appearance shows you care about the role and are ready to represent the hotel well.
✨Tip Number 4
Don’t forget to apply through our website! It’s the easiest way to get your application noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s get you started on this exciting journey!
We think you need these skills to ace Front of House in Cardiff
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your fun personality shine through! We want to see the real you, so don’t be afraid to show off your customer service skills and how you can make guests feel welcome.
Tailor Your Application:Make sure to tailor your application to the Front of House role. Highlight any relevant experience or skills, even if it’s just from everyday life. We love seeing how you connect with our job description!
Keep It Simple:Don’t overcomplicate things! Keep your application clear and concise. We appreciate straightforwardness, so get to the point while still being friendly and engaging.
Apply Through Our Website:We encourage you to apply through our website for a smooth process. It’s super easy, and you’ll get all the info you need about the role and our amazing benefits!
How to prepare for a job interview at Premier Inn
✨Show Your Personality
As a Front of House Team Member, your personality is key! Be yourself during the interview and let your fun side shine through. Remember, they’re looking for someone who can create a warm and welcoming atmosphere for guests.
✨Know the Company
Do a bit of homework on Premier Inn and Whitbread. Familiarise yourself with their values and what makes them stand out in the hospitality industry. This will show that you’re genuinely interested and ready to be part of their team.
✨Highlight Customer Service Skills
Even if you don’t have direct experience, think about times when you’ve provided great customer service in other roles or situations. Be ready to share these examples, as they’ll demonstrate your ability to connect with guests and handle their needs.
✨Ask Questions
Prepare a few questions to ask at the end of your interview. This could be about training opportunities or what a typical day looks like. It shows you’re engaged and eager to learn more about the role and the company.
