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For Companies At a Glance
- Tasks: Lead IT Business Change initiatives and manage complex change plans.
- Company: Join Whitbread, a leader in hospitality with innovative technology solutions.
- Benefits: Enjoy up to 30% bonus, BUPA healthcare, and discounts on stays and dining.
- Why this job: Be part of a dynamic team shaping the future of hospitality technology.
- Qualifications: Experience in change management and stakeholder engagement is essential.
- Other info: Field-based role with opportunities for collaboration across the business.
The predicted salary is between 60000 - 84000 £ per year.
Overview
Resourcing Partner- Direct Hire at Whitbread. Our Technology and Data team is all about creating, testing, and maintaining technology platforms, products, and services. We make sure systems run smoothly, perform well, and are always getting better to keep up with changing business needs.
Role
As the Business Change Manager, you will manage IT Business Change initiatives in the Hotels and Restaurants technology tower. You will support the development and delivery of the change management approach for our Ops task management solution (Whitbread’s Co Pilot) and other applicable technology changes across the H&R tower. You will work alongside the Senior Business Change Manager to evolve change methodologies to support a Product/Tower way of working across Whitbread.
Role details
- Role: Business Change Manager
- Salary: Up to £75,000pa
- Contract Type: Full-Time and Permanent
- Location: Field Based – National
Why You’ll Love It Here
- Bonus of up to 30%
- Healthcar e: Individual & Family BUPA healthcare
- Discounts: Up to 60% discount on Premier Inn stays and 25% discount on our Restaurant brand
Check out all our benefits here: We will share details in our careers pages.
What you’ll be doing
- You’ll be responsible for the execution of detailed and complex Change Plan with a key focus on quality comms, engagement and training materials and deliver Change into the organisation through advisory and application of best practices in change management
- Effectively identify and manage senior stakeholders in the interests of business change delivery as well as communicating progress on programmes / projects proactively and work with the respective functions and subject matter experts to deliver programme change in a joined-up manner with the wider business
- You’ll define and manage appropriate governance, controls and reporting and work collaboratively and support Project and Programme Managers, communicating progress to senior stakeholders and peers.
- Present business change initiatives / plans to the appropriate stakeholders and boards as required for steer, approval, costs and benefits and support and co-ordinate the definition through collaboration within the business including working and engaging with third parties internal / external to deliver project objectives
What you’ll need
- In-depth understanding of Business Change Methodology and lifecycle. Extensive experience in applying change management frameworks
- Extensive experience in managing complex stakeholder groups across a project lifecycle and influence at a senior level
- Demonstrated experience of managing and leading complex Business Change workstreams across technology enabled change programmes. Experience of leading & implementing Impact Assessments, Business Change Strategies, Communications planning and Business Readiness plans.
- Full, Clean UK Driving Licence
Join our Business Change Team
Through collaboration, passion and hiring the smartest minds, our Technology team builds products and services that are used by 38,000 of us at Whitbread and millions of guests. Everything from an eCommerce website that handles £2 billion in transactions per year, applications that are scalable across our 1,200 hotel and restaurants, devices that enable our teams and guests to have a seamless experience, all whilst keeping data secure. Together we’re building the hotel of the future.
Role details (expanded)
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Information Technology
- Industries: Retail and Airlines and Aviation
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Business Change Manager employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Change Manager
✨Tip Number 1
Familiarise yourself with the specific change management methodologies that Whitbread employs. Understanding their approach will not only help you in interviews but also demonstrate your commitment to aligning with their processes.
✨Tip Number 2
Network with current or former employees of Whitbread, especially those in the Technology and Data team. They can provide insights into the company culture and expectations for the Business Change Manager role, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss your experience with managing complex stakeholder groups. Be ready to share specific examples of how you've influenced senior-level decisions in past roles, as this is a key aspect of the position.
✨Tip Number 4
Stay updated on the latest trends in technology and change management. Being knowledgeable about current best practices will allow you to engage in meaningful conversations during interviews and showcase your proactive approach to the role.
We think you need these skills to ace Business Change Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Business Change Manager position. Familiarise yourself with change management methodologies and how they apply to technology initiatives.
Tailor Your CV: Customise your CV to highlight relevant experience in managing complex change initiatives and stakeholder engagement. Use specific examples that demonstrate your expertise in change management frameworks and your ability to lead projects.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Discuss your understanding of Whitbread's business needs and how your skills can contribute to their technology and data team.
Highlight Relevant Achievements: In both your CV and cover letter, emphasise any past achievements related to business change management. Include metrics or outcomes that illustrate your success in previous roles, particularly in technology-enabled change programmes.
How to prepare for a job interview at Premier Inn
✨Understand Change Management Methodologies
Make sure you have a solid grasp of various change management frameworks. Be prepared to discuss how you've applied these methodologies in past roles, especially in technology-driven environments.
✨Showcase Stakeholder Management Skills
Highlight your experience in managing complex stakeholder groups. Be ready to provide examples of how you've influenced senior stakeholders and navigated challenges during project lifecycles.
✨Prepare for Scenario-Based Questions
Expect questions that require you to think on your feet. Prepare scenarios where you've successfully led business change initiatives, focusing on the impact and outcomes of your actions.
✨Communicate Clearly and Confidently
Since the role involves presenting change initiatives to stakeholders, practice articulating your thoughts clearly. Use concise language and be confident in your delivery to demonstrate your communication skills.
