At a Glance
- Tasks: Welcome guests and provide top-notch customer service at our hotel.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Earn up to £13.06 per hour with great discounts and perks.
- Other info: Enjoy training, support, and a clear career path.
- Why this job: Kickstart your career in hospitality with immediate start and no experience needed.
- Qualifications: A fun personality and a passion for customer service.
The predicted salary is between 27000 - 28000 £ per year.
We're currently recruiting in our Burton on Trent Central Premier Inn. Working 12 hours per week, paying up to £13.06 per hour.
Come and be a Ground Floor Team Member at Burton on Trent Central Premier Inn. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in – be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect. Immediate start, no experience needed.
PAY RATE: Up to £13.06 per hour
CONTRACT TYPE:
HOURS: 12 hours per week
LOCATION: Wellington Rd, Burton-on-Trent DE14 2WD
Why you’ll love it here:
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
- Pension and saving schemes: Company pension and save as you earn scheme
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us
What you’ll do: Join our team at Burton on Trent Central Premier Inn as a Ground Floor Team Member and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
Guest Experience Host — Ground Floor (12 hrs/wk) in Burton upon Trent employer: Premier Inn
At Burton on Trent Central Premier Inn, we pride ourselves on creating a welcoming and supportive work environment where every team member can thrive. With flexible hours, comprehensive training, and a clear career progression path, we ensure that our employees feel valued and empowered. Enjoy fantastic benefits including discounts on accommodation and meals, as well as a complimentary breakfast when you join us, making this an ideal place for those seeking meaningful employment in the hospitality sector.
StudySmarter Expert Advice🤫
We think this is how you could land Guest Experience Host — Ground Floor (12 hrs/wk) in Burton upon Trent
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Premier Inn and Whitbread. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making guests feel welcome, think of some scenarios where you can demonstrate your friendly personality. Role-play with a friend or family member to get comfortable with how you'd handle different situations.
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look smart and presentable. First impressions matter, and showing that you care about your appearance reflects your professionalism and respect for the role.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets directly to us. Plus, it shows you're tech-savvy and ready to embrace the tools we use in our day-to-day operations.
We think you need these skills to ace Guest Experience Host — Ground Floor (12 hrs/wk) in Burton upon Trent
Some tips for your application 🫡
Be Yourself:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your fun side and customer service skills.
Tailor Your Application:Make sure to customise your application for the Ground Floor Team Member role. Highlight any relevant experience or skills that match what we’re looking for, even if it’s just a knack for making people smile!
Keep It Simple:We love straightforward applications! Stick to clear language and avoid jargon. Just tell us why you’d be a great fit for our team at Burton on Trent Central Premier Inn.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and get you one step closer to joining our friendly team.
How to prepare for a job interview at Premier Inn
✨Show Your Personality
As a Guest Experience Host, your personality is key! Be yourself during the interview and let your fun side shine through. Share stories that highlight your customer service skills and how you’ve made guests feel welcome in the past.
✨Know the Company
Do a bit of homework on Premier Inn and Whitbread. Understand their values and what makes them stand out in the hospitality industry. This will help you answer questions more confidently and show that you're genuinely interested in being part of their team.
✨Prepare for Common Questions
Think about common interview questions like 'How would you handle a difficult guest?' or 'What does great customer service mean to you?'. Prepare your answers with specific examples that demonstrate your skills and experience, even if it’s from previous jobs or volunteer work.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or opportunities for growth within the company. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
