Duty Manager in Burton upon Trent

Duty Manager in Burton upon Trent

Burton upon Trent Full-Time 11 - 16 £ / hour (est.) No working from home possible
Premier Inn

At a Glance

  • Tasks: Lead a dynamic team to ensure an exceptional hotel experience for guests.
  • Company: Join the welcoming team at Premier Inn Derby East.
  • Benefits: Enjoy competitive pay, discounts, and a clear career path.
  • Other info: Permanent contract with 32 hours a week, evenings and weekends included.
  • Why this job: Make a real impact in hospitality while developing your leadership skills.
  • Qualifications: Experience in leading teams, preferably in retail or customer service.

The predicted salary is between 11 - 16 £ per hour.

Come and be a Duty Manager at Premier Inn in Derby East. Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant. If you have experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management. We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.

Immediate start – with all leadership experience relevant.

PAY RATE: Up to £13.36 per hour

CONTRACT TYPE: Permanent – we don’t do zero hours contracts!

HOURS: 32 hours a week across 4 days - evenings and weekends included

LOCATION: Premier Inn Derby East The Wyvern, Stanier Way, Derby, DE21 6BF

Why you’ll love it here:

  • Training and support: At Premier Inn we do careers worth staying for, so from day one, you'll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there's a clear career path within our business to help you grow.
  • Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
  • Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.
  • Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.

What you’ll do: Join our team at Derby East Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high-performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.

Duty Manager in Burton upon Trent employer: Premier Inn

At Premier Inn Derby East, we pride ourselves on being an excellent employer that values leadership and customer service. With a supportive work culture, comprehensive training, and clear career progression opportunities, we ensure our Duty Managers thrive in their roles. Enjoy fantastic benefits including substantial discounts on accommodation and meals, alongside a pension scheme, making your experience with us both rewarding and fulfilling.

Premier Inn

Contact Details:

Premier Inn Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Duty Manager in Burton upon Trent

Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at Premier Inn or similar places. A friendly chat can lead to insider info about job openings and even referrals.

Tip Number 2

Prepare for the interview by practising common questions related to leadership and customer service. We all know that first impressions count, so show up with confidence and a smile – it’s all about making that connection!

Tip Number 3

Showcase your leadership experience! Think of specific examples from your past roles where you’ve inspired a team or improved customer satisfaction. This will help you stand out as the perfect fit for the Duty Manager role.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, making it super easy for us to connect.

We think you need these skills to ace Duty Manager in Burton upon Trent

Leadership Skills
Customer Service Skills
Communication Skills
Organisational Skills
Health & Safety Knowledge
Team Management
Problem-Solving Skills

Some tips for your application 🫡

Show Off Your Leadership Skills:Make sure to highlight any previous experience where you've led a team, whether in retail or elsewhere. We want to see how you can inspire others and create a fantastic environment for both guests and staff.

Tailor Your Application:Don’t just send the same CV everywhere! Take a moment to tweak your application to match the Duty Manager role at Premier Inn. Use keywords from the job description to show us you’re the perfect fit.

Be Personable:We love a friendly vibe! When writing your cover letter, let your personality shine through. Share why you’re passionate about delivering outstanding customer experiences and how you can bring that to our team.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to get your application and ensures you don’t miss out on any important updates about your application status!

How to prepare for a job interview at Premier Inn

Know the Company Inside Out

Before your interview, take some time to research Premier Inn and its values. Understand their commitment to customer experience and how they support their staff. This will not only show your enthusiasm but also help you align your answers with what they’re looking for.

Showcase Your Leadership Skills

As a Duty Manager, your leadership experience is crucial. Prepare specific examples from your past roles where you successfully led a team or improved customer satisfaction. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.

Prepare for Scenario Questions

Expect questions that assess your problem-solving abilities and how you handle difficult situations. Think of scenarios related to health and safety standards or guest complaints, and be ready to discuss how you would manage these effectively.

Ask Thoughtful Questions

At the end of the interview, have a few questions ready to ask the interviewer. This could be about the team dynamics, training opportunities, or career progression within Premier Inn. It shows your interest in the role and helps you gauge if it’s the right fit for you.