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For Companies At a Glance
- Tasks: Ensure guest safety and comfort while providing top-notch customer service overnight.
- Company: A leading hospitality company with a supportive team atmosphere.
- Benefits: Earn up to £13.16 per hour, enjoy discounts, training, and free breakfast.
- Why this job: Join a dynamic team and make guests feel at home during their stay.
- Qualifications: Must be over 18; previous customer service experience is a plus.
- Other info: Permanent position with flexible hours and no zero hours contracts.
The predicted salary is between 13 - 13 £ per hour.
A hospitality company is hiring for a Nights Team Member at their Burnley location. You will ensure the safety and comfort of hotel guests overnight while delivering excellent customer service.
The role requires 23 hours of work per week, with a pay rate of up to £13.16 per hour. Join a supportive team with various benefits, including discounts and training opportunities, and enjoy a complimentary breakfast when you join.
Only applicants over 18 are eligible for this permanent position without zero hours contracts.
Nights Team Member - Overnight Guest Service in Burnley employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Nights Team Member - Overnight Guest Service in Burnley
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can make all the difference when applying for that Nights Team Member role.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and overnight shifts. We suggest role-playing with a friend to boost your confidence and ensure you can showcase your skills effectively.
✨Tip Number 3
Show your enthusiasm for the role! When you get the chance to chat with potential employers, let them know why you’re excited about working as a Nights Team Member. Your passion can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and benefits we offer, like training and discounts, right there.
We think you need these skills to ace Nights Team Member - Overnight Guest Service in Burnley
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for customer service shine through! We want to see how you can make guests feel safe and comfortable during their stay. Share any relevant experiences that highlight your dedication to providing excellent service.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Nights Team Member role. Highlight your skills and experiences that align with the job description. We appreciate when applicants take the time to show us why they’re a perfect fit for our team!
Be Clear and Concise: Keep your application straightforward and to the point. We love a well-structured application that’s easy to read. Avoid jargon and focus on what makes you a great candidate for ensuring guest comfort overnight.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do – just follow the prompts and you’ll be set!
How to prepare for a job interview at Premier Inn
✨Know the Company
Before your interview, take some time to research the hospitality company. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Highlight Customer Service Skills
As a Nights Team Member, excellent customer service is key. Prepare examples from your past experiences where you've gone above and beyond for guests or resolved issues effectively. This will demonstrate your ability to handle the responsibilities of the role and ensure guest comfort.
✨Prepare for Scenario Questions
Expect scenario-based questions during your interview. Think about how you would handle various situations, such as a guest complaint or an emergency. Practising these scenarios can help you articulate your thought process and decision-making skills clearly.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical night shift looks like. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.