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- Tasks: Lead a vibrant team to deliver outstanding guest experiences and manage daily hotel operations.
- Company: Join Premier Inn, the UK's leading hotel brand with a unique culture.
- Benefits: Enjoy competitive salary, performance bonuses, 33 days leave, and exclusive discounts.
- Other info: Award-winning training and excellent career growth opportunities await you.
- Why this job: Make a real impact in hospitality while developing your leadership skills.
- Qualifications: Previous management experience in hospitality and strong leadership skills required.
The predicted salary is between 32000 - 35000 £ per year.
Become the leader of a hospitality Dream Team and take hotel management at Premier Inn to even greater levels of guest satisfaction. As a Hotel Manager at the UK’s leading hotel brand, you’ll be taking our famous name to more guests, keeping our unique culture alive with your team and using our management experience and skills to make your hotel a success. As the leader of the hotel, you’re responsible for the safety of everyone within it. Manage your team, develop them, bring out the best in them and be rewarded with a vibrant Premier Inn that delights guests time and time again.
Location: Charles Avenue, Burgess Hill, West Sussex RH15 9AL
Why you'll love it here:
- Award-winning induction and training
- Performance-related company bonus scheme, Pension Scheme and Share Save Scheme
- Whitbread Privilege Card giving you 25% off in our restaurants and up to 50% off in our Premier Inn Hotels
- 33 days annual leave (including bank holidays)
- Get discounts at shops, your utility bills, travel, cinema trips, supermarkets and more through Perks at Work
What you'll do:
- Lead and motivate our team of Front of House, Housekeeping, Back of House and Maintenance to ensure outstanding service and compliance with our brand standards
- Work with the team to manage daily operations within the hotel, including the bar and kitchen, to keep the UK’s number one position
- Understand the bigger picture and what really matters in your hotel to drive improvement and spot commercial opportunities
- Ensure health and safety standards are met throughout the hotel and oversee food service operations to maintain our high-quality standards
What you'll need:
- Previous management experience in the hospitality industry or similar environment where you led a team to success
- Strong leadership skills with a passion for customer service
- Excellent team management and communication skills with a warm, genuine approach to people and a capacity to engender trust and win support at all levels
- Commitment to safety and maintaining high standards of service
Be a part of Premier Inn – a Great British business. At Premier Inn, we do hotel jobs differently. Award-winning training. All the support you need to develop. And brilliant career prospects with the UK’s biggest hotel brand. It’s about giving our own people a great experience, so they give our guests the great all-round experience they expect from us.
Hotel Manager in Burgess Hill employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Manager in Burgess Hill
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on a Hotel Manager position at Premier Inn!
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for customer service shine through. Share stories about how you've led teams to success and created memorable guest experiences.
✨Tip Number 3
Research is key! Familiarise yourself with Premier Inn’s values and culture. This will help you align your answers during interviews and show that you're genuinely interested in being part of their Dream Team.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and really keen on joining the Premier Inn family.
We think you need these skills to ace Hotel Manager in Burgess Hill
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. We want to see how your passion aligns with our commitment to guest satisfaction and team success.
Highlight Your Leadership Skills: As a Hotel Manager, strong leadership is key. Make sure to showcase your previous management experience and how you've motivated teams in the past. We’re looking for examples that demonstrate your ability to inspire and develop others.
Be Specific About Your Achievements: Don’t just list your responsibilities; tell us about your successes! Use specific examples of how you’ve improved service standards or driven commercial opportunities in your previous roles. We love numbers and results!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re keen on joining our Premier Inn family!
How to prepare for a job interview at Premier Inn
✨Know Your Hotel Inside Out
Before the interview, make sure you research Premier Inn thoroughly. Understand their values, culture, and what sets them apart in the hospitality industry. This will help you align your answers with their expectations and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Hotel Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved service standards. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Customer Service Excellence
Customer satisfaction is key in hospitality. Be ready to discuss how you've gone above and beyond for guests in previous roles. Share specific stories that highlight your commitment to providing outstanding service and how you’ve trained your team to do the same.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the hotel’s operations, team dynamics, and growth opportunities. This not only shows your interest but also helps you gauge if Premier Inn is the right fit for you.