At a Glance
- Tasks: Welcome guests and provide top-notch customer service at our Herne Bay Premier Inn.
- Company: Join Whitbread, the UK's leading hospitality business with a friendly atmosphere.
- Benefits: Earn up to £13.06 per hour, enjoy discounts, and get a free breakfast for two!
- Other info: Flexible 20-hour week with an immediate start available until September 2026.
- Why this job: Kickstart your career in hospitality with training and clear growth opportunities.
- Qualifications: No experience needed, just bring your fun personality and passion for service.
The predicted salary is between 13 - 13 € per hour.
We're currently recruiting in our Herne Bay Premier Inn. Working 20 hours per week, paying up to £13.06 per hour.
Come and be a Front of House Team Member at Herne Bay Premier Inn. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them rest easy from the moment they check in – be it making a cocktail, serving a meal, or joining up with the housekeeping team to get rooms perfect. Immediate start, no experience needed.
PAY RATE Up to £13.06 per hour
CONTRACT TYPE Fixed Term – until 03/09/2026
HOURS 20 hours per week
LOCATION Herne Bay
Why you’ll love it here
- Training and support: We’ve got a warm welcome and a simple administration system that will make your job easier from the start, PLUS opportunities to give you a clear career path within our business.
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Company pension and save as you earn scheme.
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more.
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us.
What you’ll do
Join our team at Herne Bay Premier Inn as a Front of House Team Member and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
Ground Floor - Team Member in Broomfield employer: Premier Inn
Join the Herne Bay Premier Inn team and experience a vibrant work culture where your customer service skills shine. With comprehensive training, clear career progression opportunities, and fantastic benefits like discounts on accommodation and meals, you'll find a rewarding environment that values your contributions and supports your growth.
StudySmarter Expert Advice🤫
We think this is how you could land Ground Floor - Team Member in Broomfield
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Premier Inn and Whitbread. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making guests feel welcome, think of some scenarios where you can demonstrate your friendly personality. Maybe role-play with a mate or even in front of the mirror – it’ll boost your confidence!
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and presentable. First impressions matter, especially in hospitality, so put on your best smile and show them you’re ready to represent the Premier Inn brand.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets to the right people. Plus, you’ll be one step closer to joining our amazing team at Herne Bay Premier Inn. Don’t wait too long – we can’t wait to meet you!
We think you need these skills to ace Ground Floor - Team Member in Broomfield
Some tips for your application 🫡
Show Your Personality:When writing your application, let your fun personality shine through! We want to see the real you, so don’t be afraid to show off your customer service skills and how you can make guests feel welcome.
Tailor Your Application:Make sure to tailor your application to the Front of House Team Member role. Highlight any relevant experiences or skills that match what we’re looking for, even if they come from outside the hospitality industry.
Keep It Clear and Concise:We appreciate a straightforward application. Keep your writing clear and to the point, making it easy for us to see why you’d be a great fit for our team at Herne Bay Premier Inn.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Premier Inn
✨Show Your Personality
As a Front of House Team Member, your personality is key! Be yourself during the interview and let your fun side shine through. This role is all about making guests feel welcome, so showing your friendly nature will definitely make a positive impression.
✨Know the Company
Do a bit of homework on Premier Inn and Whitbread. Familiarise yourself with their values and what they stand for in the hospitality industry. Mentioning specific aspects of the company during your interview can show that you’re genuinely interested and invested in being part of their team.
✨Prepare for Customer Scenarios
Think about how you would handle different customer service situations. Even if you don’t have direct experience, consider how you would approach welcoming guests or resolving issues. Practising these scenarios can help you articulate your thoughts clearly during the interview.
✨Ask Questions
Don’t forget to prepare some questions to ask at the end of your interview. This shows your enthusiasm for the role and gives you a chance to learn more about the team and the work environment. Questions about training opportunities or team dynamics can be particularly insightful.
