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For Companies At a Glance
- Tasks: Lead a team to ensure guests have an amazing experience and maintain safety standards.
- Company: A top hotel chain known for its welcoming atmosphere and excellent service.
- Benefits: Exclusive discounts on stays and meals, plus career growth opportunities.
- Why this job: Join a dynamic team and make a real difference in guest experiences.
- Qualifications: Leadership experience and strong communication skills are essential.
- Other info: Great opportunity for personal development in the hospitality industry.
The predicted salary is between 36000 - 60000 £ per year.
A leading hotel chain in Bromsgrove is looking for a Duty Manager to lead its team and ensure a welcoming guest experience.
Responsibilities include:
- Managing health and safety standards
- Training staff
- Delivering excellent customer service
The ideal candidate should have prior leadership experience and strong communication skills.
This position offers career growth with training and exclusive benefits such as discounts on stays and meals.
Guest Experience & Safety Lead - Hotel Duty Manager in Bromsgrove employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience & Safety Lead - Hotel Duty Manager in Bromsgrove
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the hunt for a Duty Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Show off your leadership skills! During interviews, share specific examples of how you've successfully managed teams or improved guest experiences in the past. This will help us see that you're the perfect fit for leading our hotel team.
✨Tip Number 3
Prepare for situational questions! Think about scenarios related to health and safety standards or customer service challenges. We want to know how you'd handle real-life situations as a Duty Manager, so practice your responses.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team and contributing to an amazing guest experience.
We think you need these skills to ace Guest Experience & Safety Lead - Hotel Duty Manager in Bromsgrove
Some tips for your application 🫡
Show Your Leadership Skills: Make sure to highlight any previous leadership experience you have. We want to see how you've managed teams and created a positive environment for guests in your past roles.
Communicate Clearly: Strong communication skills are key for this role. When writing your application, be clear and concise. We appreciate straightforwardness and want to understand your thoughts easily.
Tailor Your Application: Don’t just send a generic application! We love it when candidates tailor their applications to the specific role. Mention how your experience aligns with our focus on guest experience and safety.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Premier Inn
✨Know the Hotel Inside Out
Before your interview, make sure you research the hotel chain thoroughly. Understand their values, guest experience philosophy, and any recent news or changes. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or handled a challenging situation. Highlight how you trained staff or improved customer service, as this aligns perfectly with the responsibilities of a Duty Manager.
✨Emphasise Health and Safety Knowledge
Since managing health and safety standards is key for this role, brush up on relevant regulations and best practices. Be ready to discuss how you would implement these standards in the hotel to ensure a safe environment for both guests and staff.
✨Practice Your Communication Skills
Strong communication is crucial for this position. Consider doing mock interviews with a friend or family member to practice articulating your thoughts clearly. Focus on being approachable and friendly, as this reflects the welcoming atmosphere the hotel aims to provide.
