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- Tasks: Ensure guest safety and comfort while providing top-notch customer service.
- Company: Join a leading hospitality business at Premier Inn in Bristol.
- Benefits: Enjoy discounts on accommodation, meals, and comprehensive training.
- Why this job: Make a difference in guests' experiences while working nights.
- Qualifications: No prior experience needed; just bring your problem-solving skills.
- Other info: Immediate start available in a supportive team environment.
The predicted salary is between 24000 - 36000 £ per year.
A leading hospitality business in Bristol is looking for a Nights Team Member to join their team at Premier Inn. This role involves ensuring the safety and comfort of overnight guests, utilizing strong customer service and problem-solving skills.
The position is permanent, offers training and a supportive environment, and comes with several employee benefits, including discounts on accommodation and meals. Immediate start is available and no prior experience is required.
Overnight Guest Experience Associate in Bristol employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Overnight Guest Experience Associate in Bristol
✨Tip Number 1
Get to know the company! Research Premier Inn and their values. When you walk into that interview, show us you understand what they stand for and how you can contribute to their guest experience.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to solve a problem for a guest. We want to see how you handle tricky situations, so be ready to share examples during your chat with them.
✨Tip Number 3
Dress the part! Even though it’s a night role, showing up looking smart and professional can make a great first impression. It shows you care about the opportunity and are ready to represent the brand.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals who want to make a difference in the hospitality industry.
We think you need these skills to ace Overnight Guest Experience Associate in Bristol
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in the hospitality industry.
Highlight Relevant Skills: Make sure to emphasise any customer service or problem-solving skills you have. Even if you don’t have direct experience, think about times you've helped others or resolved issues in your life.
Tailor Your Application: Take a moment to tailor your application specifically for the Overnight Guest Experience Associate role. Mention why you’re excited about working at Premier Inn and how you can contribute to our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Premier Inn
✨Know the Company
Before your interview, take some time to research Premier Inn. Understand their values, mission, and what makes them stand out in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Highlight Customer Service Skills
Since this role focuses on guest experience, be ready to share examples of how you've provided excellent customer service in the past. Even if you don't have direct experience, think about situations where you've solved problems or helped others, as these skills are transferable.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during your interview. Think about how you would handle common situations that might arise overnight, such as dealing with a noisy guest or a maintenance issue. Practising your responses can help you feel more confident and articulate.
✨Ask Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about the training process, team dynamics, or what a typical night shift looks like. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
