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For Companies At a Glance
- Tasks: Welcome guests and provide top-notch customer service at our hotel.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Up to £13.56 per hour, discounts, and a complimentary breakfast for two.
- Other info: Fixed term contract until September 2026 with 20 hours per week.
- Why this job: No experience needed; immediate start with clear career progression.
- Qualifications: A fun personality and a passion for customer service.
The predicted salary is between 13 - 14 £ per hour.
Come and be a Front of House Team Member at London Brentford Premier Inn. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in – be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect. Immediate start, no experience needed.
Details
- PAY RATE: Up to £13.56 per hour
- CONTRACT TYPE: Fixed Term (Until Sept 2026) – we don’t do zero hours contracts!
- HOURS: 20 hours per week
- LOCATION: alfa laval, Great West Rd, London TW8 9AD
Why you’ll love it here
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
- Pension and saving schemes: Company pension and save as you earn scheme
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us
What you’ll do
Join our team at London Brentford Premier Inn as a Front of House Team Member and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
Ground Floor Team Member in Brentford employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ground Floor Team Member in Brentford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Premier Inn and Whitbread. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making guests feel welcome, think of examples from your past experiences where you've gone above and beyond for someone. This will help you shine during the interview!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and presentable for your interview. A neat appearance shows that you take the opportunity seriously and are ready to represent the brand.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets directly to us. Plus, it shows you're tech-savvy and ready to embrace the digital side of hospitality!
We think you need these skills to ace Ground Floor Team Member in Brentford
Some tips for your application 🫡
Show Your Personality: When you're filling out your application, let your fun personality shine through! We want to see the real you, so don’t be afraid to show off your customer service skills and how you can make guests feel welcome.
Tailor Your Application: Make sure to tailor your application to the Ground Floor Team Member role. Highlight any relevant experience or skills, even if it’s just from everyday life. We love seeing how you connect with our job description!
Keep It Simple: Don’t overcomplicate things! Keep your application clear and concise. We appreciate straightforwardness, so stick to the point and make it easy for us to see why you’d be a great fit.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll find all the info you need right there. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Premier Inn
✨Show Your Personality
As a Ground Floor Team Member, your personality is key! Be yourself during the interview and let your fun side shine through. This role is all about making guests feel welcome, so don’t be afraid to show your enthusiasm for customer service.
✨Know the Company
Do a bit of homework on Whitbread and Premier Inn. Familiarise yourself with their values and what they stand for. Mentioning specific benefits or initiatives during your interview can show that you’re genuinely interested in being part of their team.
✨Prepare for Common Questions
Think about how you would handle various customer service scenarios. Prepare answers for common questions like 'How would you deal with a difficult guest?' or 'What does great customer service mean to you?'. Practising these will help you feel more confident.
✨Ask Thoughtful Questions
At the end of the interview, have a couple of questions ready to ask. This could be about training opportunities or what a typical day looks like. It shows you’re engaged and eager to learn more about the role and the company.